Zone Alarm tvdebug.log and Norton

Discussion in 'Virus Information' started by Fred, Oct 11, 2004.

  1. Fred

    Fred Guest

    Lately I've had a problem with the hard disk acting like it is at capacity.
    I say appearing because I can't copy a 100KB file to the hard drive which
    has 300MB free. This is a recent problem - I have not set anything to stop
    filling up the disk past this point.

    I installed ZoneAlarm in June.... the plot thickens...

    After archiving enough files to get some elbow room, I started looking
    around to see what was building up and the Norton fingers seem to point to a
    ZoneAlarm file, tvdebug.log. The file itself is only a few KB but from what
    I read, it allocates space for something or other (sorry for the technical
    talk).

    I first went to google then to zone alarms user forums but nothing addresses
    the question directly -- if I delete it will my computer spiral into weeks
    of pain and re-installing programs or will I be in Fat City.

    Thanks!

    Fred
     
    Fred, Oct 11, 2004
    #1
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  2. Technical Talk ? Hardly.
    I have to assume you are running Win98 because you posted to Win98 News Groups.

    You failed to mention the environment in which you are running and how you are "copying" the
    ..1MB file to the disk with 300MB free.

    Do you think it is a virus, FireWall or Browser issue ? Is that why you cross-posted to
    those News Groups ?

    Dave



    | Lately I've had a problem with the hard disk acting like it is at capacity.
    | I say appearing because I can't copy a 100KB file to the hard drive which
    | has 300MB free. This is a recent problem - I have not set anything to stop
    | filling up the disk past this point.
    |
    | I installed ZoneAlarm in June.... the plot thickens...
    |
    | After archiving enough files to get some elbow room, I started looking
    | around to see what was building up and the Norton fingers seem to point to a
    | ZoneAlarm file, tvdebug.log. The file itself is only a few KB but from what
    | I read, it allocates space for something or other (sorry for the technical
    | talk).
    |
    | I first went to google then to zone alarms user forums but nothing addresses
    | the question directly -- if I delete it will my computer spiral into weeks
    | of pain and re-installing programs or will I be in Fat City.
    |
    | Thanks!
    |
    | Fred
    |
    |
     
    David H. Lipman, Oct 11, 2004
    #2
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  3. Fred

    DDDD Guest

    It's easy to uninstall ZA and see if the problem still exists.
    Re-installing ZA is simple also. Give it a try..

    DDDD
     
    DDDD, Oct 11, 2004
    #3
  4. Fred

    Fred Guest

    Get lost, dim wit.
     
    Fred, Oct 12, 2004
    #4
  5. Fred

    Fred Guest

    Thanks. Will give it a try.

     
    Fred, Oct 12, 2004
    #5
  6. Fred

    Fred Guest

    Thanks. Will try that first. Yes, it's always asking me if I want to send
    some info to somewhere. I always say no. Figured somebody's just trying to
    sell something.
    No, not running Norton firewall - only ZA. When I last ran Norton Defrag,
    it stopped in mid-processing and indicated that this file was the cause of
    the trouble.
     
    Fred, Oct 12, 2004
    #6
  7. Fred

    Fred Guest

    Thanks, Jordan.

     
    Fred, Oct 12, 2004
    #7
  8. Fred

    Fred Guest

    Today's info...

    I tried to defrag the computer with Norton and it came up with an error
    message pointing to the TVDEBUG.LOG file. Also, some program was continually
    starting and so I had to C-A-Delete and shut down all the non-used programs.
    Then Norton would run fine. Problem is that it ran all night and still only
    defragmented 2 out of 5 partitions. Normally it does all 7 partitions in 4
    hours. There is plenty of memory, so I'm guessing that this file or another
    one in the ZoneAlarm basket is messing things up. Am I right?

    I'm using Win98SE.

    Last time you remember...

    Lately I've had a problem with the hard disk acting like it is at capacity.
    I say appearing because I can't copy a 100KB file to the hard drive which
    has 300MB free. This is a recent problem - I have not set anything to stop
    filling up the disk past this point.

    I installed ZoneAlarm in June.... the plot thickens...

    After archiving enough files to get some elbow room, I started looking
    around to see what was building up and the Norton fingers seem to point to a
    ZoneAlarm file, tvdebug.log. The file itself is only a few KB but from what
    I read, it allocates space for something or other (sorry for the technical
    talk).

    I first went to google then to zone alarms user forums but nothing addresses
    the question directly -- if I delete it will my computer spiral into weeks
    of pain and re-installing programs or will I be in Fat City.

    Thanks!

    Fred
     
    Fred, Oct 16, 2004
    #8
  9. Fred

    charlie R Guest

    Fred, If you are running Win98 and installed a recent version
    above the 5.0, it is not supported for Win98. The tvDebug log is
    created by ZA in the Internet Logs folder for diagnostic purposes in
    case ZoneLabs technicians ask for it when you contact them about a
    problem. This log is created when a system error (ZA) occurs. If
    your computer shuts down too fast, this will happen often. Anytime a
    conflict with another program occurs, or your system glitches, it is
    created. The file can get quite large if this occurs often. (As it
    did on my Win98) I finally uninstalled and reverted to an earlier
    version. You can also shut down ZA and delete everything in the
    Internet Log folder. ( You will lose all your settings) A new one
    will be created on reboot, and you will have to reconfigure all your
    ZA settings and program permissions. I delete the daily Alert logs
    too, if there is nothing I want to keep in them. This keeps the
    folder leaner, so ZA can load and shut down faster.

    You can do a search on the ZoneLabs Forum for Internet Log Folder, and
    read about it there. Hope this helps with your problems.

    charlie R
     
    charlie R, Oct 19, 2004
    #9
  10. Fred

    Fred Guest

    Charlie!? You are quite a helpful feller! Thanks very much. I looked
    around in that folder and sure enough, there were logs going back to the day
    I first installed ZA... I say "WERE"... they ain't there no more! :B^)

    Thanks again, Charlie.
     
    Fred, Oct 28, 2004
    #10
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