windows security centre

Discussion in 'Computer Security' started by mossy, Mar 1, 2009.

  1. mossy

    mossy Guest

    some time ago i noticed iam unable to turn my windows security centre on.
    in the security centre window it has a turn on button but when i select this
    a message says your windows security service cannot be turned on
    what doi need to do?
     
    mossy, Mar 1, 2009
    #1
    1. Advertisements

  2. mossy

    Malke Guest

    What operating system? What security programs do you have installed? Many
    programs such as Norton and McAfee have their own Security Console that
    will disable the built-in Windows Security Center.

    Fill in the missing details so we can help you.

    The First Question Of Troubleshooting: If the problem is new, what changed
    between the time things worked and the time they didn't?

    The Second Question of Windows Troubleshooting: what is the malware/virus
    status of the machine? If you think it is clean, what programs (and
    versions) did you use to determine this?

    Be sure the computer is clean:
    http://www.elephantboycomputers.com/page2.html#Removing_Malware

    Malke
     
    Malke, Mar 1, 2009
    #2
    1. Advertisements

  3. There is a very good chance are that you are seeing the affects of a
    hijackware infection.

    1. See if you can download/run the MSRT manually:
    http://www.microsoft.com/security/malwareremove/default.mspx

    2. Run this online scan (in safe mode w/networking, if need be):
    http://onecare.live.com/site/en-us/center/howsafe.htm

    3. Run a /thorough/ check for hijackware, including posting the requested
    logs in an appropriate forum, not here.

    Checking for/Help with Hijackware
    http://aumha.net/viewtopic.php?f=30&t=4075
    http://mvps.org/winhelp2002/unwanted.htm
    http://inetexplorer.mvps.org/data/prevention.htm
    http://inetexplorer.mvps.org/tshoot.html
    http://www.mvps.org/sramesh2k/Malware_Defence.htm
    http://www.elephantboycomputers.com/page2.html#Removing_Malware

    **Seek expert assistance in
    http://spywarehammer.com/simplemachinesforum/index.php?board=10.0,
    http://forums.spybot.info/forumdisplay.php?f=22,
    http://aumha.net/viewforum.php?f=30, or other appropriate forums.**

    If the procedures look too complex - and there is no shame in admitting this
    isn't your cup of tea - take the machine to a local, reputable and
    independent (i.e., not BigBoxStoreUSA) computer repair shop.
    =====================
    Start a free Windows Update support incident request:
    https://support.microsoft.com/oas/default.aspx?gprid=6527

    Support for Windows Update:
    http://support.microsoft.com/gp/wusupport

    For home users, no-charge support is available by calling 1-866-PCSAFETY in
    the United States and in Canada or by contacting your local Microsoft
    subsidiary. There is no-charge for support calls that are associated with
    security updates.
     
    PA Bear [MS MVP], Mar 2, 2009
    #3
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.