Windows security Centre..shield symbol....

Discussion in 'Computer Security' started by Sheri, Nov 3, 2008.

  1. Sheri

    Sheri Guest

    Hello,
    My security "shield" symbol has a red circle with an X in the middle; I have
    tried to update everything, which shows it's up to date, but it remains the
    same. I had the AVG free anti-virus on there and it kept saying parts of it
    were out of date, although I updated these and they were successfully
    updated, it too had the red ball with a + or something in it...no matter how
    many times it was supposedly updated. I ended up removing it and
    re-installing it and the results are still the same. I cannot get the
    security shield back to it's normal symbol either. I currently have nothing
    on there except firewall as I think if I download it again, it will still be
    the same.

    Thankyou. Sheri
     
    Sheri, Nov 3, 2008
    #1
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  2. Sheri

    JD the DJ Guest

    You're infected. I don't know name of threat (could be karna.dat or
    brastk.exe), but I just cleaned this pc of those (along with multiple other
    trojans, viruses, etc.). AVG has "done a Norton" they used to do 1 thing very
    well, now they do everything poorly. Try downloading Spybot S&D,
    SuperAntiSpyware, or Malware Bytes AntiMalware. And then start pc in safe
    mode with networking, then scan, scan and scan again. You can get all these
    for free at download.com (Note: With these viruses I had problems installing
    some of the programs.)
    These are the sites I checked out to help me fix this pc:
    forums.mcafeehelp.com
    community.norton.com
    bleepingcomputer.com
    geekstogo.com
    I mostly used them to figure out what I had.

    If you're gonna do google searches to help you, make sure you have McAfee
    SiteAdvisor. A lot of links that displayed from the searches I did were not
    recommended.

    Good luck. Hope this helped.
     
    JD the DJ, Nov 3, 2008
    #2
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  3. Sheri

    Milo Guest

    NOT literally that youre infected it means your Security Software didn’t
    qualify to the standard set by Windows Security Centre to protect your
    machine and also there are known issue that Windows Security Center has some
    concern identifying 3rd Party protection tool's status if its updated or
    not.

    For further inquiry if youre in the US or Canada please call 866 727 2338
    ( Microsoft PCsafety )
     
    Milo, Nov 3, 2008
    #3
  4. Have you ever experienced a "yellow shield w/exclamation point". Whenever
    that is showing in the bottom right corner of my desktop, my IE program is
    unresponsive.

    Thanks.
    Myla's Grandma
     
    Myla''s grandma, Nov 3, 2008
    #4
  5. Unexplained computer behavior may be caused by deceptive software
    http://support.microsoft.com/kb/827315

    Run a /thorough/ check for hijackware, including posting your hijackthis log
    to an appropriate forum.

    Checking for/Help with Hijackware
    http://aumha.org/a/parasite.htm
    http://aumha.org/a/quickfix.htm
    http://aumha.net/viewtopic.php?t=5878
    http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
    http://mvps.org/winhelp2002/unwanted.htm
    http://inetexplorer.mvps.org/data/prevention.htm
    http://inetexplorer.mvps.org/tshoot.html
    http://www.mvps.org/sramesh2k/Malware_Defence.htm
    http://defendingyourmachine2.blogspot.com/
    http://www.elephantboycomputers.com/page2.html#Removing_Malware

    When all else fails, HijackThis v2.0.2
    (http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in
    conjunction with some other utilities). HijackThis will NOT fix anything on
    its own, but it will help you to both identify and remove any
    hijackware/spyware with assistance from an expert. **Post your log to
    http://spywarehammer.com/simplemachinesforum/index.php?board=10.0,
    http://forums.spybot.info/forumdisplay.php?f=22,
    http://aumha.net/viewforum.php?f=30, or another appropriate forum for review
    by an expert in such matters, not here.**

    If the procedures look too complex - and there is no shame in admitting this
    isn't your cup of tea - take the machine to a local, reputable and
    independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.
     
    PA Bear [MS MVP], Nov 3, 2008
    #5
  6. Sheri

    rlvd Guest

     
    rlvd, Nov 12, 2008
    #6
  7. Sheri

    rlvd Guest

    I was having the same problem and checked my clock/calendar thanks to an
    earlier post about website certificate problems. My calendar was on wrong
    month/year--once I fixed that, my AVG was fixed as well. Good luck!
     
    rlvd, Nov 12, 2008
    #7
  8. Sheri

    picker Guest

    I had the same problem. I found that I had inadvertently changed th
    calendar month on my date/time. Resetting the calender to the righ
    time cured the problem immediatley. Picke
     
    picker, Mar 23, 2010
    #8
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