Hi-\n\nThis icon has(suddenly)appeared in my sys-tray. It looks\nlike a redish x with a dot for a head. When you roll over\nit it says "support.com Agent". If you right-click it says\nsomething about connecting with "Nexus Communications". It\ndoesn't give me an option to delete it, or even see\nproperties.\n\nWeb and newsgroup searches haven't really found anything\nspecific. (there are a lot of nexuses and support.coms!)\n\nI don't see it in add/remove programs.\n\nAny ideas?\n\nThanks,\nM.