Virus or Hardware?

Discussion in 'Virus Information' started by Presario notebook 2105US, Jul 15, 2004.

  1. Compaq Presario 2105US Notebook with mobile athlon, XP
    Home.

    Slows to little/no response when trying to click/run
    programs, shuts down by itself. Have gotten several error
    messages, wondering if it is possible to determine if
    hardware issue or a virus.

    Can't run NAV, slows to crawl-over 1 minute to scan one
    file. Multiple runs of Ad-aware did not pick up anything
    but spyware.

    Some errors:
    -Windows System Error
    Unknown Hard Error
    -Wjview.exe - System Error
    Unknown Hard Error
    -Dreaded Blue Screen: Window has determined error and
    must shut down. Kernel_stack_inpage_error
    -APP Registration Fail
    -Technical Info
    STOP 0X0000007A (0XE15A5304, 0XC000000E, 0XBF81FB9,
    0X0A450860) win32k.sys - Address BF8B1FB9 base at
    BF800000, DateStamp 3f73195d
    -Generated Error Send or Cancel
    Error Signature
    BCCode: 7a BCP1:E15A38CD BCP2:C000000E BCP3:BF8F2293
    BCP4:09276860 OSVer 5_1_2600 SP:1_0 Product:768_1

    Please help if you can.
     
    Presario notebook 2105US, Jul 15, 2004
    #1
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  2. Please go to one or more of the below online scanners and perform a scan of your platform
    then report back your results.

    Trend:
    http://housecall.antivirus.com
    http://housecall.trendmicro.com

    McAfee:
    http://www.mcafee.com/myapps/mfs/default.asp

    Panda:
    http://www.pandasoftware.com/activescan/

    Symantec:
    http://security.symantec.com/

    BitDefender
    http://www.bitdefender.com/scan/license.php

    Dave




    | Compaq Presario 2105US Notebook with mobile athlon, XP
    | Home.
    |
    | Slows to little/no response when trying to click/run
    | programs, shuts down by itself. Have gotten several error
    | messages, wondering if it is possible to determine if
    | hardware issue or a virus.
    |
    | Can't run NAV, slows to crawl-over 1 minute to scan one
    | file. Multiple runs of Ad-aware did not pick up anything
    | but spyware.
    |
    | Some errors:
    | -Windows System Error
    | Unknown Hard Error
    | -Wjview.exe - System Error
    | Unknown Hard Error
    | -Dreaded Blue Screen: Window has determined error and
    | must shut down. Kernel_stack_inpage_error
    | -APP Registration Fail
    | -Technical Info
    | STOP 0X0000007A (0XE15A5304, 0XC000000E, 0XBF81FB9,
    | 0X0A450860) win32k.sys - Address BF8B1FB9 base at
    | BF800000, DateStamp 3f73195d
    | -Generated Error Send or Cancel
    | Error Signature
    | BCCode: 7a BCP1:E15A38CD BCP2:C000000E BCP3:BF8F2293
    | BCP4:09276860 OSVer 5_1_2600 SP:1_0 Product:768_1
    |
    | Please help if you can.
     
    David H. Lipman, Jul 15, 2004
    #2
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  3. Presario notebook 2105US

    M. Ack Guest

    Thanks, I'll try. Right now can't get computer to boot.
    Stops at black screen and asks if I want Safe Mode,
    Normal, Last Know Good Config, etc., then shuts down.
    I'll wait until tomorrow and try again.
    and perform a scan of your platform
     
    M. Ack, Jul 15, 2004
    #3
  4. Dave; FYI F-Secure also has an on-line scanner now.


    Cheers-

    Jeff Setaro
    jasetaro@SPAM_ME_NOT_mags.net
    http://people.mags.net/jasetaro/
    PGP Key IDs DH/DSS: 0x5D41429D RSA: 0x599D2A99 New RSA: 0xA19EBD34
     
    Jeffrey A. Setaro, Jul 15, 2004
    #4
  5. Cool !!!!

    Can you supply the URL Jeff.

    Thanx a bunch...
    Dave




    | On Wed, 14 Jul 2004 22:07:34 -0400, "David H. Lipman"
    |
    | >Please go to one or more of the below online scanners and perform a scan of your platform
    | >then report back your results.
    | >
    | >Trend:
    | >http://housecall.antivirus.com
    | >http://housecall.trendmicro.com
    | >
    | >McAfee:
    | >http://www.mcafee.com/myapps/mfs/default.asp
    | >
    | >Panda:
    | >http://www.pandasoftware.com/activescan/
    | >
    | >Symantec:
    | >http://security.symantec.com/
    | >
    | >BitDefender
    | >http://www.bitdefender.com/scan/license.php
    | >
    | >Dave
    | >
    |
    | Dave; FYI F-Secure also has an on-line scanner now.
    |
    |
    | Cheers-
    |
    | Jeff Setaro
    | jasetaro@SPAM_ME_NOT_mags.net
    | http://people.mags.net/jasetaro/
    | PGP Key IDs DH/DSS: 0x5D41429D RSA: 0x599D2A99 New RSA: 0xA19EBD34
     
    David H. Lipman, Jul 15, 2004
    #5
  6. Presario notebook 2105US

    Tom R Guest

    http://support.f-secure.com/enu/home/ols.shtml
     
    Tom R, Jul 16, 2004
    #6
  7. I'm not saying that this is your problem but notebooks slow down when the
    inside heat get to high. There is a built in safety factor regarding that.
    Check out your fan(s) that they are working.
     
    Bullwinkel J. Moose, Jul 16, 2004
    #7
  8. Gracias!

    Dave



    |
    | http://support.f-secure.com/enu/home/ols.shtml
    |
    | | > Cool !!!!
    | >
    | > Can you supply the URL Jeff.
    | >
    | > Thanx a bunch...
    | > Dave
    | >
    | >
    | >
    | >
    | > | > | On Wed, 14 Jul 2004 22:07:34 -0400, "David H. Lipman"
    | > |
    | > | >Please go to one or more of the below online scanners and perform a
    | scan of your platform
    | > | >then report back your results.
    | > | >
    | > | >Trend:
    | > | >http://housecall.antivirus.com
    | > | >http://housecall.trendmicro.com
    | > | >
    | > | >McAfee:
    | > | >http://www.mcafee.com/myapps/mfs/default.asp
    | > | >
    | > | >Panda:
    | > | >http://www.pandasoftware.com/activescan/
    | > | >
    | > | >Symantec:
    | > | >http://security.symantec.com/
    | > | >
    | > | >BitDefender
    | > | >http://www.bitdefender.com/scan/license.php
    | > | >
    | > | >Dave
    | > | >
    | > |
    | > | Dave; FYI F-Secure also has an on-line scanner now.
    | > |
    | > |
    | > | Cheers-
    | > |
    | > | Jeff Setaro
    | > | jasetaro@SPAM_ME_NOT_mags.net
    | > | http://people.mags.net/jasetaro/
    | > | PGP Key IDs DH/DSS: 0x5D41429D RSA: 0x599D2A99 New RSA: 0xA19EBD34
    | >
    | >
    |
    |
     
    David H. Lipman, Jul 16, 2004
    #8
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