Virus and Toshiba S3000-400

Discussion in 'Anti-Virus' started by Denis Galiana, Sep 13, 2003.

  1. Hi.

    My Toshiba Satellite 3000-400 doesn't start any more : when I power it up,
    the leds get on, the hard and the fan disk start, but no beep sounds,
    nothing is displayed and nothing happens: it doesn't care of any diskette
    (no access is done), bootable CD.

    I tell you how this has happened:

    - I plugged my computer to a DSL internet Access (on USB port), and after 10
    seconds, I had a alert (of Norton) telling me that
    Windows\system32\shutdown.exe had a virus (I don't remember which one). I
    clicked on "repair", but the same message appeared, etc.
    After some seconds, I had a system message with a count down, telling me my
    computer will reboot in few seconds: I knew it was "Blaster"
    My computer rebooted. I downloaded the MS Patch (260Kb/s with my brand new
    DSL line, whaouh !) installed it, and rebooted.

    Everything was fine. I worked a little bit. Then I put my computer to
    hibernation. It failed. I tryed to power it down, and then up to see if
    everything was correct, but it didn't start, as I told you.

    Is there any mean to fully reset the computer, or a special key to press on
    boot, or any thing else so I can boot up my computer again ?

    Please Help Me. Thanks.
    Denis Galiana, Sep 13, 2003
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  2. Denis Galiana

    kurt wismer Guest

    let me see if i've correctly distilled the relevant portions here...
    you had blaster-like effects so you downloaded and installed the
    patch... then sometime later you managed to put your laptop into a
    state where you can't boot/reboot from (perpetual black screen)...

    try removing all power (ie. unplug power cable and remove the
    battery)... i've occasionally managed to get my work laptop to go into
    a similar state but after removing all power and then plugging
    everything back in it booted normally...
    kurt wismer, Sep 13, 2003
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