Very Slow XP Shutdown

Discussion in 'Virus Information' started by Peter Foldes, Mar 16, 2010.

  1. Peter Foldes

    Peter Foldes Guest

    David

    Most likely scenario

    Might want to ask your client to disable all the Add Ons in IE and Firefox and give
    it a try and see if the shutdown is improved and back to normal. If it is then one
    of the Add Ons is the culprit. Then you need to add them back one by one until the
    guilty party is found. Tedious work but do-able
     
    Peter Foldes, Mar 16, 2010
    #1
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  2. Peter Foldes

    Peter Foldes Guest

    BTW David you clock or Time Zone is off by almost 1 hr
     
    Peter Foldes, Mar 16, 2010
    #2
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  3. Peter Foldes

    David Kaye Guest

    I have an interesting dilemma maybe someone can figure out. I removed malware
    from a customer's XP Professional SP3 computer and I can start it and shut it
    down quickly, that is, within about 20-25 seconds for startup and about 10
    seconds for shutdown.

    I had him scan again with MB and it turned up negative. (Sometimes you have
    to scan 2 or 3 times to make sure everything is gone.)

    The customer called to tell me that it still works that way UNLESS he uses a
    browser such as IE or Firefox. Then it takes anywhere from 1 to 5 minutes to
    shut down. Now, when I was there I deleted the pagefile and let it rebuild.
    I removed all the temp files from user\Local Service, Windows\Temp, Prefetch,
    etc. I've defragged the thing.

    Now, I know that Firefox misbehaves when being shut down. It tends to linger
    for about 10 to 20 seconds on most machines after you exit it. But he tells
    me the exact same thing is happening with IE and no Firefox whatsoever. Oh,
    and I had reset the cache for IE to 20 MB and 20 days retention, the standard
    I always apply.

    I'm stumped. He wants me to come back in the next few days and I don't have a
    clue as to a fix. The computer is not running any unusual programs, though it
    does have a dreaded HP printer, which always puts in a boatload of apps.

    Anyone?
     
    David Kaye, Mar 16, 2010
    #3
  4. From: "Peter Foldes" <>

    | David

    | Most likely scenario

    | Might want to ask your client to disable all the Add Ons in IE and Firefox and give
    | it a try and see if the shutdown is improved and back to normal. If it is then one
    | of the Add Ons is the culprit. Then you need to add them back one by one until the
    | guilty party is found. Tedious work but do-able

    Dave posts at 0200 hrs and you reply as 0130 hrs.

    Hmmmmm.... somebody has the wrong time set on their PC :)
     
    David H. Lipman, Mar 16, 2010
    #4
  5. Peter Foldes

    David Kaye Guest

    DUH! Sometimes my brain isn't engaged. Of course. It's probably a stupid
    update to an add-on. Acrobat downloaded an update or two I'll check it.
    Thanks.
     
    David Kaye, Mar 16, 2010
    #5
  6. Peter Foldes

    David Kaye Guest

    That's the server at eternal-september I guess. My system clock adjusted just
    fine the other night.
     
    David Kaye, Mar 16, 2010
    #6
  7. Peter Foldes

    David Kaye Guest

    Dave, #1, please don't crosspost. I specifically put this request on ONE
    newsgroup for a reason. Please don't **** it up and get everybody upset.

    #2, please don't cut and paste stuff simply because you think it's helpful.
    I'm looking for actual experience from people who have dealt with this
    problem, not boilerplate from a website.

    There is nothing else wrong with the computer except for the slow shutdown.
    The computer is clean.
     
    David Kaye, Mar 16, 2010
    #7
  8. Peter Foldes

    David Kaye Guest

    Because though the malware may be gone, the effects of the malware may remain.
    For instance, some malware will disassociate certain files with the programs
    that launch to run them. The malware can be removed but the file
    disassociations will remain unless reset manually or by using a script to
    reset the file associations.
     
    David Kaye, Mar 17, 2010
    #8
  9. Peter Foldes

    Oreally Guest

    --
    Oreally


     
    Oreally, Mar 17, 2010
    #9
  10. You don't recall ever seeing the "exefix" reg file being mentioned? How
    about the DNS settings being modified and needing to be corrected? Have
    you been sleeping in class? :eek:)
     
    FromTheRafters, Mar 17, 2010
    #10
  11. From: "FromTheRafters" <erratic @nomail.afraid.org>


    | You don't recall ever seeing the "exefix" reg file being mentioned? How
    | about the DNS settings being modified and needing to be corrected? Have
    | you been sleeping in class? :eek:)


    Sleeping ?

    How about cognition and retention.
     
    David H. Lipman, Mar 17, 2010
    #11
  12. Peter Foldes

    David Kaye Guest

    I pick and choose what I respond to based on my time and my interest. I'm not
    here to serve you or anyone else.
     
    David Kaye, Mar 17, 2010
    #12
  13. Peter Foldes

    Leythos Guest

    While it's "Technically" True, it's not practically true, but it is the
    method that I use when I have the choice.
     
    Leythos, Mar 18, 2010
    #13
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