Upgrading To Microsoft Update on W2K Professional

I have been having problems with my Windows Update when it begins checking
for the latest version of the software. It hangs sometimes and never returns
back to me. I have upgraded another laptop to use Microsoft Update but I can
not remember the location for this upgrade. Can anyone help?

 

The Microsoft Update link is on the bottom right of thw Windows Update site.
As far as i know it isn't available as a specific download from the
Microsoft Download site, you have to initiate the change from the Windows
update site.

 

IIRC http://update.microsoft.com will take you to Microsoft Update, Luke.

 

John,

Thanks for responding. I just started the Windows Update process on another
workstation and a window did appaer on the bottom of the screen indicating
that Microsoft Update was available to be downloaded. To continue, I just
had to select 'read more'. My problem now is with the workstation that does
not return from the 'Checking for the latest version....' process so I don't
see the Microsoft Update window at the bottom of the browser. Is it possible
that a firewall, virus protection software, or adware popup blocker is
preventing the scan process from completing? Has the Windows Update process
become corrupt (if so, can I reinstall)?

Luke

 

Have you tried accessing the site with P A Bears solution
http://update.microsoft.com from the pc you are having problems with.?

 

I will not be near the workstation until later this evening so I did not try
PA Bear's solution. I tried your suggestion first on a workstation that I
knew did not have Microsoft Update installed but I will try to the website
from PA Bear. I will update you when I have new information. Thanks again!

Luke

 

Confirming the posted link.
--
~PA Bear

 

PA Bear,

I did try the link you suggested. I found the "Microsoft Update" menu item
on the link and clicked on it. The update process installed the Microsoft
Update on my workstation and added the menu item to my START menu. I did
try to run the Microsoft Update process; but now I am receiving an "ACCESS
DENIED - 0x80070005" error. The id I am using is a member of the
administrators group. I have found some hits on the KB website and I am
trying to determine which one(s) apply to my situation.
If you have any ideas, I am open to suggestion---TIA

Luke

 

John,

I did try Pa Bear's suggestion last evening and made some progress--Please
see my response to him.

Luke

 

This is a home-based machine, right?

Independent of Microsoft Update (MU), is the machine otherwise fully
up-to-date at Windows Update (WU)*? Is SP4 installed? Is the SP4 Rollup
installed? In particular, I'm thinking of...

If you use transient subscriptions or per-user transient subscriptions to
fire an event when you run in a non-administrative Windows account, the
Component Object Model (COM) call returns an "access denied" error message
with the error code, 0x80070005.
http://support.microsoft.com/?kbid=325785

*To disable MU & assuming you can open to the initial MU page: Change
Settings (left menu) > Scroll to bottom of page & check the box to disable
MU and use WU instead.

 

Yes, this is a home-based machine. I am very current with all updates from
Microsoft. I have the Automatic Updates turned on and periodically check the
update site for other non-critical updates.

My windows update function sporadically behaves the same way as the
Microsoft Update (where it hangs when checking for the most current
version...). My goal was to update to Microsoft Update with the hope of
eliminating the problem with Window Update. Therefore, I would like to
resolve the problem with Microsoft Update.

Luke

 

Grasping at straws here by this point but:

1. Try disabling any third-party firewall to see if it may be interfering.
Be careful and have nothing else open (e.g., other IE windows, instant
messenger windows) when doing so!

2. You won't be using the V4 Update Engine now but see:

Scan for updates freezes or stops at 0%
http://v4.windowsupdate.microsoft.com/troubleshoot/

IMO: As Windows Update was displaying this behavior, I'd not use or rely on
Microsoft Update till you get it cleared up. Revert back to WU and Office
Update for the time being.