Trojan

Discussion in 'Virus Information' started by Folklorezombie, May 31, 2010.

  1. I am using trend for security. It keeps saying that there is
    TROJ_GEN.PAE251E inside the file ppeehnvtssd. Trend for some reason can't
    remove it.
     
    Folklorezombie, May 31, 2010
    #1
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  2. From: "Folklorezombie" <>

    | I am using trend for security. It keeps saying that there is
    | TROJ_GEN.PAE251E inside the file ppeehnvtssd. Trend for some reason can't
    | remove it.

    Can you plaese provide more information.

    You say Trend indicated "ppeehnvtssd" is infected with a Generic Trojan..

    What is the fully qualified name and path to "ppeehnvtssd" ?
     
    David H. Lipman, May 31, 2010
    #2
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  3. Folklorezombie

    VanguardLH Guest

    Does Trend's product (Trend is a company name, not a product name) have
    the option of doing a boot-time scan? The file might be locked and
    Trend may be inept at unlocking locked files or even at adding an entry
    to the PendRename registry key to ensure the file remains unlocked on
    the next reboot so it could then be deleted.

    What happens when YOU try to rename or delete that file? If you get a
    message that the file is inuse (i.e., locked) then try using the free
    Unlocker utility to let you immediately unlock it and delete it or to
    delete it on the next Windows boot (by using the PendingRename registry
    key). You could also ensure the explorer.exe (Windows Explorer is also
    used as the shell manager which is the desktop UI) doesn't have an open
    handle on the file by using Task Manager. Load Task Manager, kill all
    instances of explorer.exe (your desktop will disappear), use File -> New
    Task to load cmd.exe (command shell), and navigate to the folder to use
    the 'del' command to delete it. Then use File -> New Task to run a new
    instance of explorer.exe (the desktop reappears but some tray icons
    don't get updated so they are invisible until you logout and login).

    Will Trend's whatever-product run okay when you boot Windows in its safe
    mode? Some AV programs won't run in Windows' Safe Mode.
     
    VanguardLH, May 31, 2010
    #3
  4. What did the good folks at Trend have to say?
     
    FromTheRafters, Jun 1, 2010
    #4
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