Symantec Antivirus Corporate 10 not scanning all files on the drive

Discussion in 'Virus Information' started by Allie, Jan 22, 2007.

  1. Allie

    Allie Guest

    Hi Folks,

    I have around 250k files on my drive. I have SAV Corporate
    set to scan the entire drive, regress into zip files, etc. I've played
    around with the settings alot to try to get this to work. However,
    after the scan is done, SAVC reports only having scanned around 32k
    files! Indeed, I just stumbled across some old infected files on my
    drive which the disk scanned never found. This has been a problem for
    me for quite a while now. I'm running XP SP2 Pro with NTFS.

    I just recently installed the new version -, and it seems
    to be scanning more files now. But in the end, I'm still concerned
    that it might leave some files unchecked. Is there any way to verify
    that SAVC is really checking all the files on the drive?

    Allie, Jan 22, 2007
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  2. Allie

    Leythos Guest

    What exceptions have you entered for it to ignore?

    What files/folders is it not scanning?

    There are many file types that don't need to be scanned, what scan
    options are you using when it's missing them?
    Leythos, Jan 22, 2007
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  3. Allie

    Allie Guest

    Hard to tell - scanned files aren't written to a log as far as I can
    I have no idea which files are being skipped - as far as I know,
    there's no way to tell.

    I just want to scan all files to be sure, even if some don't need to be
    scanned. Once I'm comfortable that SAV is working properly, then I can
    trim down the list of files. But first things first.

    Thanks Leythos...
    Allie, Jan 22, 2007
  4. Allie

    Leythos Guest

    Open Symantec, select FULL SCAN, select ALL TYPES, click the Advanced
    Button, Select "Scan resident portions of offline and sparse files",
    click OK, uncheck Excluded files and folders, select Save Settings
    button, select OK button, run scan.

    See if that does it all for you.
    Leythos, Jan 23, 2007
  5. Allie

    Leythos Guest

    10.x is old, but there is a default setting to scan files of X type
    instead of all files, change it to scan all files.
    Leythos, May 16, 2010
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