Spyware - blue screen of death problem

Discussion in 'Security Software' started by spyware.blockers, Jun 6, 2008.

  1. Hello there ,

    I have a a slight problem in that my Laptop is not even loading and
    going straight to the blue screen of death .

    Here's the details :

    Message from windows saying I'd been infected with spyware.

    Ran adaware - it found a trojan of some kind butwas unable to delete
    the file.

    Would not let me connect to the internet to update adaware files or
    windows

    Restarted and it blue screened with the following message.

    PAGE_FAULT_IN_NONPAGED_AREA

    ***STOP: 0X0000008E(0XC0000005,0X00000000,0XF818CC9C,0X00000000)
    Also tried starting in safe mode but same happened

    Also tried 'last known working configuration' it lasted a few seconds
    then crashed.


    Thanks in anticiaption for you time and help.

    Julia18

    Thank you.
     
    spyware.blockers, Jun 6, 2008
    #1
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  2. Unexplained computer behavior may be caused by deceptive software
    http://support.microsoft.com/kb/827315

    Run a /thorough/ check for hijackware, including posting your hijackthis log
    to an appropriate forum.

    Checking for/Help with Hijackware
    http://aumha.org/a/parasite.htm
    http://aumha.org/a/quickfix.htm
    http://aumha.net/viewtopic.php?t=5878
    http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
    http://mvps.org/winhelp2002/unwanted.htm
    http://inetexplorer.mvps.org/data/prevention.htm
    http://inetexplorer.mvps.org/tshoot.html
    http://www.mvps.org/sramesh2k/Malware_Defence.htm
    http://defendingyourmachine2.blogspot.com/
    http://www.elephantboycomputers.com/page2.html#Removing_Malware

    When all else fails, HijackThis v2.0.2
    (http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use.
    It will help you to both identify and remove any hijackware/spyware with
    assistance from an expert. **Post your log to
    http://forums.spybot.info/forumdisplay.php?f=22,
    http://castlecops.com/forum67.html,
    http://forums.subratam.org/index.php?showforum=7,
    http://aumha.net/viewforum.php?f=30, or other appropriate forums for review
    by an expert in such matters, not here.**

    If the procedures look too complex - and there is no shame in admitting this
    isn't your cup of tea - take the machine to a local, reputable and
    independent (i.e., not BigBoxStoreUSA) computer repair shop.
     
    PA Bear [MS MVP], Jun 6, 2008
    #2
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  3. From: "PA Bear [MS MVP]" <>

    | Unexplained computer behavior may be caused by deceptive software
    | http://support.microsoft.com/kb/827315


    This guy must have Multi-Posted this to some 20 news groups !
     
    David H. Lipman, Jun 7, 2008
    #3
  4. Yeah, saw that.
     
    PA Bear [MS MVP], Jun 7, 2008
    #4
  5. spyware.blockers

    Jim Guest

    Just curious, how do you tell? Is it in the message source [ctrl+F3]? Where?
     
    Jim, Jun 7, 2008
    #5
  6. From: "Jim" <>

    | Just curious, how do you tell? Is it in the message source [ctrl+F3]? Where?
    |


    I access many news groups and this guy posted to many of them.
     
    David H. Lipman, Jun 8, 2008
    #6
  7. spyware.blockers

    Jim Guest

    cool. thanks.
     
    Jim, Jun 8, 2008
    #7
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