Re: Infection messages?

Discussion in 'Virus Information' started by Daave, Nov 23, 2009.

  1. Daave

    Buffalo Guest

    Robin Bignall wrote:
    If you get an answer from them, let us know.
    At least you made a lot of progress.
    Buffalo, Dec 28, 2009
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  2. From: "Robin Bignall" <>

    | I don't know. I've stopped using A-Squared and have raised this item
    | on their web forum.
    | --
    | Robin
    | (BrE)
    | Herts, England

    Did 'ShadowPuterDude' reply/respond ?

    If not, please send me an email of the posted URL and I will have him give your A-Squared
    thread due attention.
    David H. Lipman, Dec 28, 2009
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  3. Daave

    Buffalo Guest

    Robin Bignall wrote:
    Is it possible that A-Squared is causing the problem and another program is
    reacting to it?
    IOW, perhaps A-squared is not itself bringing up the boxes, but another
    program inter-reacting with it.
    Just thinking out loud. :)
    PS: Long thread and easy to miss something.
    Buffalo, Dec 29, 2009

    That gets to my latest post on the group, but it won't help much as
    I'm not going to go through the folderol they're suggesting: I've
    simply uninstalled A-Squared.
    Robin Bignall, Dec 30, 2009
  5. From: "Robin Bignall" <>

    | On Mon, 28 Dec 2009 17:35:00 -0500, "David H. Lipman"


    | That gets to my latest post on the group, but it won't help much as
    | I'm not going to go through the folderol they're suggesting: I've
    | simply uninstalled A-Squared.
    | --
    | Robin
    | (BrE)
    | Herts, England

    OK got it...
    David H. Lipman, Dec 30, 2009
  6. Daave

    Buffalo Guest

    Robin Bignall wrote:
    Well maybe A-Squared will stop their 'defensive' attitude and try to improve
    their product.
    I thought they responded to you like you were a beginning computer user.
    Have a Happy New Year,
    Buffalo, Dec 30, 2009
  7. Daave

    Buffalo Guest

    PS: And a female blonde to boot!!
    Buffalo :)
    Buffalo, Dec 30, 2009
  8. I've read your posts there and the replies. No matter how many times you
    tell them they will not see past an infection. You are right to just
    uninstall it but I would send an email to Christian Mairoll the company CEO
    since this is not a malware issue but a software programming issue. Don't
    waste your time again starting from scratch.

    The Real Truth
    *WARNING* Do NOT follow any advice given by the people listed below.
    They do NOT have the expertise or knowledge to fix your issue. Do not waste
    your time.
    David H Lipman, Malke, PA Bear, Beauregard T. Shagnasty, Leythos.
    The Real Truth MVP, Dec 30, 2009
  9. Daave

    Buffalo Guest

    That actually makes a lot of sense.
    Wow, congratulations, Real Truth MVP.
    Buffalo, Dec 31, 2009
  10. Daave

    Kevin Zoll Guest

    A security application is set to delete index.dat on system boot. A-
    squared Anti-Malware is seeing this and alerting to the suspicious
    Kevin Zoll, Dec 31, 2009
  11. Then why would the message say:

    "...could not be removed. file is no longer existent"

    if A-squared wasn't trying to remove the file itself?

    Why try to remove a non-existent file? Why not check for the existence
    of a file before trying to remove it and generating such an error

    Why would the programmatical deletion of a browsing history file be
    considered suspicious activity?

    I'm tempted to agree with the software thief on this one.
    FromTheRafters, Dec 31, 2009
  12. Daave

    Kevin Zoll Guest

    The problem is that another security application deletes the non-
    malicious history file at system start. Which in turn triggers A-
    squared. A-Squared wrongly sees this as malicious activity. I know
    what index.dat is and I know who Butts is, and his unethical practices.

    The alteration, deletion, creation and replacement of files at system
    start is very common with malware. Security applications should monitor
    this kind of system activity. Why A-squared is even trying to delete
    index.dat is beyond me, and is something I will be discussing with the

    However, the point here is that one security application is doing one
    thing while the other security application is doing another. Conflicting
    with each other.

    A-squared Anti-Malware has both an AV engine and an AS engine. People
    shouldn't be running 2 resident AVs. Kaspersky and A2AM are known to
    interfere with each other. Something I would like to know is if beta
    udpates was enabled. There a serval changes forth coming in A2AM and if
    the user has beta updates enabled or disabled would be nice to know.

    I normally don't post in news groups. Since David pointed this out too
    me the other night, I took the time to read this thread and the one at
    the EMSI Support forums.

    I will be bringing this to Christian's and/or Fabian's attention, as
    soon as I can catch either or both on IM.
    Kevin Zoll, Jan 1, 2010
  13. [...]
    Thanks for responding. I wouldn't fault A² for alerting to "suspicious"
    activity as well as malicious activity, but those messages do seem to
    indicate that an attempted deleting of an already deleted file is the
    Please do share with us whatever information you can.
    Yes, and the discussion the OP had with support outside of usenet did
    indicate this as well (others may have missed that part). I, too, see
    this as a case of too many antispyware (privacy) programs causing
    conflict by trying to affect the same resources (as well as "overkill").
    It just seemed to me that checking for the existence (if...then) of the
    file prior to attempting to delete it would resolve this conflict.
    Hopefully the OP will read your post and respond on that point.
    Thanks for participating, it is nice to have knowledgeable posters join
    FromTheRafters, Jan 1, 2010
  14. If some security application has deleted index.dat on startup, what
    exactly is restoring it? For it's certainly there after booting.
    No, beta updates were not enabled. This is the first time I've heard
    that A2 is also an anti-virus product. I am now not surprised that it
    clashes with Kaspersky. I do not intend to uninstall the latter in
    favour of A2, which I bought originally as an anti-malware product.
    I shall follow the forum with interest.
    Robin Bignall, Jan 1, 2010
  15. That would be either IE or XP (not sure if one can be clearly
    distinguished from the other).
    FromTheRafters, Jan 1, 2010
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