pop up even when microsoft antispyware says its clean

Discussion in 'Computer Security' started by =?Utf-8?B?YmlnaHRh?=, Apr 19, 2006.

  1. I have this pop up that keeps on poping up sometimes. I'd tried using my
    microsoft antispyware, but it says the computer is all clean. Can somebody
    help me about this problem?

    Needs help,
    =?Utf-8?B?YmlnaHRh?=, Apr 19, 2006
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  2. From: "bighta" <>

    | I have this pop up that keeps on poping up sometimes. I'd tried using my
    | microsoft antispyware, but it says the computer is all clean. Can somebody
    | help me about this problem?
    | Needs help,

    To get the *beat* hep you need to describe the contents of teh Pop-Up. For example if it is
    in a Messenger Box or if it trying to get you to download/purchase a specifi product.

    Since you haven't provided specific information, here is a generic set of instructions...

    If you are using any version of Sun Java that is prior to JRE Version 5.0,
    then you are strongly urged to remove any/all versions that are prior to JRE
    Version 5.0. There are vulnerabilities in them and they are actively being exploited.
    It is possible that is how you got infected with malware.

    Therefore, it is highly suggested that if there are any prior versions of Sun Java
    to Version 5 on the PC that they be removed and Sun Java JRE Version 5.0 Update 6
    be installed ASAP.


    For non-viral malware...

    Please download, install and update the following software...

    * Ad-aware SE v1.06

    * SpyBot Search and Destroy v1.4

    * SuperAntiSpyware

    After the software is updated, I suggest scanning the system in Safe Mode.

    I also suggest downloading, installing and updating BHODemon for any Browser Helper Objects
    that may be on the PC.

    * BHODemon


    For viral malware...

    * Download MULTI_AV.EXE from the URL --

    To use this utility, perform the following...
    Execute; Multi_AV.exe { Note: You must use the default folder C:\AV-CLS }
    Choose; Unzip
    Choose; Close

    Execute; C:\AV-CLS\StartMenu.BAT
    { or Double-click on 'Start Menu' in C:\AV-CLS }

    NOTE: You may have to disable your software FireWall or allow WGET.EXE to go through your
    FireWall to allow it to download the needed AV vendor related files.

    C:\AV-CLS\StartMenu.BAT -- { or Double-click on 'Start Menu' in C:\AV-CLS}
    This will bring up the initial menu of choices and should be executed in Normal Mode.
    This way all the components can be downloaded from each AV vendor's web site.
    The choices are; Sophos, Trend, McAfee, Kaspersky, Exit this menu and Reboot the PC.

    You can choose to go to each menu item and just download the needed files or you can
    download the files and perform a scan in Normal Mode. Once you have downloaded the files
    needed for each scanner you want to use, you should reboot the PC into Safe Mode [F8 key
    during boot] and re-run the menu again and choose which scanner you want to run in Safe
    Mode. It is suggested to run the scanners in both Safe Mode and Normal Mode.

    When the menu is displayed hitting 'H' or 'h' will bring up a more comprehensive PDF help
    file. http://www.ik-cs.com/multi-av.htm

    Additional Instructions:

    * * * Please report back your results * * *
    David H. Lipman, Apr 19, 2006
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