Norton 360 - Add On Pack - Noton Anti Spam

Discussion in 'Computer Security' started by Douglas-N360, May 5, 2009.

  1. Douglas-N360

    Douglas-N360 Guest

    I Have installed the Norton Antivirus in my computer and also installed the
    additional pack called "Add on Pack" wich enables trhee new features:
    Parental Control, Privacy Control and Anti Spam.
    The problem is with the Anti Spam feature. It was working perfectily. When
    this feature is enabled, a new buttom is automaticaly created on the top of
    the rule of the outlook express program wich is used to say to the anti spam
    software that an e-mail is (or not) a "spam". So, every time an e-mail is
    received from that signed addres, it is automaticaly deleted.
    The problem happens when I create anothe indentity. The program works in the
    outlook of the new identity but stops working in the other identity.

    Please, do any one knows how do i fix this problem?

    Tahnks
     
    Douglas-N360, May 5, 2009
    #1
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  2. [crossposted to OE General newsgroup]

    OE does not "play nice" with anti-spam applications nor with email scanning.
    Disable both for optimum reliability.

    General OE Caveats:

    - Don't use Inbox or Sent Items to archive messages. Move them to local
    folders created for this purpose.

    - Empty Deleted Items folder daily.

    - Frequently perform a manual compact of all OE folders while "working
    offline". More at http://www.insideoe.com/files/maintain.htm

    - Do not cancel Automatic Compacting, should it occur, and do not attempt to
    close OE via Task Manager or shutdown your machine if Automatic Compacting
    is taking place.

    - Disable email scanning by your anti-virus application. It can cause
    corruption (i.e., loss of messages) and provides no additional protection:

    Why you don't need your anti-virus to scan your email
    http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

    <QP>
    Disabling Email Scanning does not leave you unprotected against viruses that
    are distributed as email attachments. Norton AntiVirus Auto-Protect scans
    incoming files as they are saved to your hard drive, including email and
    email attachments. Email Scanning is just another layer on top of this. To
    make sure that Auto-Protect is providing the maximum protection, keep
    Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
    the most recent virus definitions.
    </QP>
    http://service1.symantec.com/SUPPORT/nav.nsf/docid/2002111812533106
     
    PA Bear [MS MVP], May 5, 2009
    #2
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  3. You paid for Norton Antivirus support with your subscription:

    What have they had to say about all this?
    -=-
     
    Ǝиçεl, May 5, 2009
    #3
  4. Douglas-N360

    Peter Foldes Guest

    Douglas

    Best advice that I can give you is the following. Uninstall Norton and get something
    else like Avira ,Avast,Nod32, AVG and etc

    See the following

    http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039
     
    Peter Foldes, May 6, 2009
    #4
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