need help removing virus

Discussion in 'Virus Information' started by xgamer, Jun 20, 2004.

  1. xgamer

    xgamer Guest

    can anyone help me ? i want to remove a virus thats hidden
    in a restore file but my virus vault is telling me that it
    cant be removed because it has something to do with this
    perticular file but i was told that if i go into control
    panel then click on troubleshooting and do something there
    but cant remember what he said to do.
    So if anyone tell me how to do it step by step i would
    appreciate it
    xgamer, Jun 20, 2004
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  2. xgamer

    taff Guest

    Right click on My Computer . open Properties
    open System Restore tab, Turn off System Restore.
    close properties, re-boot the computer, repeat the first steps and
    turn System Restore back on.

    Create a new Restore Point

    Access the System Restore Wizard through Help and Support Center.
    Click Create a restore point, and then click Next.
    In the Restore point description box, type a name to identify this
    restore point. System Restore automatically adds to this name the date
    and time that this Restore Point is created.
    To finish creating this restore point, click Create.

    Taff.............. |
    taff, Jun 20, 2004
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  3. Greetings --

    The System Volume Information is the hidden, protected operating
    system folder in which WinXP's System Restore feature stores
    information used to recover from errors. It's really not a good idea
    for you, or an antivirus application, to directly access the contents
    of that folder, unless you expect to have no future use for the
    restore points, in which case it would be simpler just to turn off the
    System Restore feature.

    To clear viruses from the "System Volume Information," simply turn
    off the System Restore feature (Start > All Programs > Accessories >
    System Tools > System Restore, System Restore Settings), reboot, then
    re-enable System Restore, and reboot one last time. This will delete
    all of your Restore Points, including the corrupted one(s), and allow
    you start with a clean slate.

    Bruce Chambers
    Help us help you:

    You can have peace. Or you can have freedom. Don't ever count on
    having both at once. - RAH
    Bruce Chambers, Jun 20, 2004
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