need help badly suspect harmful software

Discussion in 'Computer Security' started by Kaja, Dec 28, 2008.

  1. Kaja

    Kaja Guest

    Ok hope someone can help me. running a Compaq Presario with windows Vista
    home premium as my OS and IE 7. I downloaded a program from Download.com that
    was free. It was a dictionary program about 35 mb and saved it to the
    desktop. It saved and i double clicked it to install and it installed by
    default on the desktop. when it was done I saw a red book icon on the
    desktop. The file size on the desktop was only a few kb as opposed to the 35
    mb download.I am the administrator on the account. So I double clicked the
    red book to run the program and it said "dictionary.exe has stopped working"
    I went into add/remove programs to remove it and the program was not listed
    in there. So I right clicked on it and hit delete and it said "you do not
    have permission to delete this file" which i dont get because i am the
    administator. So now i am a novice and really confused. I ran Spyware
    terminator and the scan was clean and as a backup I ran Malware bytes and
    that scan was clean. What is happening and how do I delete this? Any Help
    would be apppreciated. TIA
     
    Kaja, Dec 28, 2008
    #1
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  2. inline
    Now is the time to scan it with an antivirus program. Contrary to
    popular belief, it is the trusted programs from the trusted sites that
    you should scan for malware. The untrusted programs from the
    untrusted sites should never even be considered for download.
    I prefer to make a new directory (folder) for installing a program. It is
    not at all uncommon for installation software to place desktop icons
    (and other clutter) on the machine. Nice programs ask you for your
    preferences before doing so.
    The actual program is probably in the program files directory. Right click
    on the icon and choose "properties" to find the target of the shortcut it
    put
    on the desktop.
    Vista is different than previous MS OSes. Is the dictionary program
    supposed to be compatible with Vista's specific security implementation.
    Vista Logo program?
    As administator, you should be able to "take ownership" of the file - and
    that should give you sufficient power to delete it.

    But by your description, you would only be deleting the shortcut (if in
    fact that is what was placed on the desktop). Best approach is to read
    the properties to find the target program.
    It is probably just a botched installation due to Vista's requirements not
    being met. Maybe you can use the OSes "restore" feature to revert to
    a pre-dictionary-installation state.
     
    FromTheRafters, Dec 28, 2008
    #2
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  3. Kaja

    Kaja Guest

    thanks a million issue resolved
    Kaja
     
    Kaja, Dec 30, 2008
    #3
  4. Glad to hear it. Thanks for updating the thread.
     
    FromTheRafters, Dec 30, 2008
    #4
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