Microsoft Security Essentials

Discussion in 'Computer Security' started by Lorne, Feb 7, 2010.

  1. Lorne

    Lorne Guest

    When my computer starts the Microsoft Security Essntials icon is always red
    with a cross and the mouse hover tool tip says my computer is at risk. It
    stays like this for the whole time I am using the computer unless I click on
    the icon which opens the MSE window. The icon then turns green and the
    window says all is OK.

    This is a very annoying recent problem (it used to turn green shortly after
    booting up). Is this a bug (in which case when are Microsoft going to fix
    it?) or can I do something to get it to work how it used to and only go red
    if there is a problem?
     
    Lorne, Feb 7, 2010
    #1
    1. Advertisements

  2. Lorne

    Peter Foldes Guest

    Do you have MSE turned off so as it will not start automatically but only if you
    start it manually. I do not have MSE but I am sure someone will come along and tell
    you where you will need to turn it on so as it will start with the system opening
     
    Peter Foldes, Feb 7, 2010
    #2
    1. Advertisements

  3. Lorne

    MowGreen Guest

    If the Version of MSE that's installed is the same as the one offered on
    the MSE home page, 1.0.1611.0, then yes, it's a bug that is supposed to
    be resolved in the next release of MSE that is *supposed* to be up by
    late January/ early February.

    http://www.microsoft.com/Security_Essentials/

    The icon will also stay red if a scheduled scan is missed even when the
    system is off and despite the User doing a Custom Scan. One would think
    that the darn thing would just *do* the missed scheduled scan instead of
    having it's icon turn red.

    There are also Security Event audit failures caused by mpfilter.sys that
    states the driver failed a code integrity check. The Event ID is usually
    one that is safely ignored BUT, when one's security software is causing
    Sec Event failures it's usually attributable to malware, not bugs.

    All of these topics are already covered in threads at the MSE forums:
    http://social.answers.microsoft.com/Forums/en-US/category/mse

    Event ID: 5038 mpfilter.sys
    http://social.answers.microsoft.com/Forums/en-US/msescan/thread/d93a4498-f247-40f3-b26c-91e719534789

    mpfilter.sys threads -
    http://social.answers.microsoft.com/Search/en-US?query=mpfilter.sys&rn=All
    Microsoft Security Essentials
    Forums&rq=meta:Search.MSForums.GroupID(4d7cf4af-13e2-40ac-9bb0-4eb3168924f1)
    site:microsoft.com&ac=8

    Icon turns red threads -
    http://social.answers.microsoft.com/Search/en-US/?query=icon turns
    red&rq=meta:Search.MSForums.GroupID(4d7cf4af-13e2-40ac-9bb0-4eb3168924f1)+site:microsoft.com&rn=All+Microsoft+Security+Essentials+Forums


    IMHO, the version that's offered now is *not* suitable for most folks
    due to the above and because it will also cause Windows Update to fail
    when MSE tries to update it's defs at the same time. The MSE defs take
    precedence.

    Perhaps MS will get off of it's duff and put up the less buggy version
    soon as, and I just checked the calendar, it is early February. <g>

    MowGreen
    ================
    * -343-* FDNY
    Never Forgotten
    ================

    banthecheck.com
    "Security updates should *never* have *non-security content* prechecked
     
    MowGreen, Feb 7, 2010
    #3
  4. Lorne

    Peter Foldes Guest

    TY for that info Mow
     
    Peter Foldes, Feb 7, 2010
    #4
  5. Hello Lorne,

    Contact Support. Microsoft Security Essentials
    <https://support.microsoftsecurityessentials.com/?scrx=1>


    To open a support case, start here:
    <https://support.microsoftsecurityessentials.com/>

    Please include what version of Windows, Service Pack, and perhaps what other
    antivirus or antimalware software you may have installed, Security suite and
    firewall, etc. etc.
    <http://support.microsoft.com/kb/555375>
    -=-
     
    Ǝиçεl, Feb 7, 2010
    #5
  6. You will find support for MSE in these forums:
    http://social.answers.microsoft.com/Forums/en-US/category/mse
     
    PA Bear [MS MVP], Feb 7, 2010
    #6
  7. Lorne

    MowGreen Guest

    YW, Peter. It's too bad that MS came up with a free, solid AV but rushed
    it out to coincide with the release of Win7.
    The product has potential and it would *behoove* MS to release a later
    version of it ASAP before Users lose Trust in it.
    Breath, I'm not holding. <w>


    MowGreen
    ================
    * -343-* FDNY
    Never Forgotten
    ================

    banthecheck.com
    "Security updates should *never* have *non-security content* prechecked
     
    MowGreen, Feb 8, 2010
    #7
  8. Lorne

    Lorne Guest

    My problem has mysteriously resolved itself without me doing anything
    and my icon is now green again. Thanks for those who replied however.
     
    Lorne, Feb 11, 2010
    #8
  9.  
    I am not able to get my icon to turn gre, Apr 2, 2010
    #9
  10. Lorne

    Peter Foldes Guest

    Huh? Are you talking into the wind or who are you answering to.
     
    Peter Foldes, Apr 2, 2010
    #10
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.