Internet Explorer cannot display the webpage (error message)

Discussion in 'Virus Information' started by Suren, Jan 1, 2010.

  1. Suren

    Suren Guest

    Hi,
    I have tried all the methods mentioned in the microsoft support website to
    fix the problem. However I still have the issue that I cannot connect to
    internet using the 32-bit version of the internet explorer. I can connect to
    internet using 64-bit version.
    The website I used and followed the direction (that hasn't worked)
    http://support.microsoft.com/default.aspx/kb/956196
    Actions taken so far and none of the actions worked....
    - followed intructions on the above web link
    - uninstalled norton 360
    - disabled windows firewall
    - start system in safe mode
    - start IE w/o add ons
    - perfomed virus scans
    - performed registry scans

    Anyone has suggestions on how to fix the above error message and have the IE
    32-bit version to work?

    Thanks
    Suren
     
    Suren, Jan 1, 2010
    #1
    1. Advertisements

  2. Suren

    SJ Guest

    Was your computer recently infected? Check the proxy settings, uncheck
    everything and try.
     
    SJ, Jan 2, 2010
    #2
    1. Advertisements

  3. Suren

    Virus Guy Guest

    Is this a virus or malware issue?

    Why are you posting an IE issue here in a newsgroup related to
    discussions about virus/malware?
     
    Virus Guy, Jan 2, 2010
    #3
  4. Suren

    Peter Foldes Guest

    [ crossposted to the IE newsgroup for a more comprehensive answer]
     
    Peter Foldes, Jan 2, 2010
    #4
  5. Suren

    Don Varnau Guest

    Hi,
    You don't mention an OS, but this should be safe for Vista or Win 7.

    Create and run the script/bat file by OnyXxl in this thread:
    http://social.answers.microsoft.com/Forums/en-US/InternetExplorer/thread/e312e580-1cbc-496b-8c6b-b69b8535a7bb

    It's, in effect, a repair tool for 32-bit IE8 on 64-bit systems.

    Hope this helps,
    Don
    [MS MVP- IE]


     
    Don Varnau, Jan 2, 2010
    #5
  6. +1

     
    PA Bear [MS MVP], Jan 2, 2010
    #6

  7. Much of which are diagnostics, so what were the results of those tests?



    It's third-party firewalls which are usually a problem, not the Windows firewall.
     
    Robert Aldwinckle, Jan 2, 2010
    #7
  8. Suren

    Andy Medina Guest

    On several computers where we uninstalled a Norton Internet Security
    product, we have had a few weird problems where ftp, telnet and even https
    would work, but http would not. Ran the Norton Removal Tool and the problem
    disappeared. Seems the firewall portion of the Norton product did not
    properly uninstall and was interfering with http traffic.

    Norton Removal Tool:
    http://www.symantec.com/norton/support/kb/web_view.jsp?wv_type=public_web&docurl=20080710133834EN&selected_nav=partner
     
    Andy Medina, Jan 4, 2010
    #8
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.