IE will not load any website page

Discussion in 'Virus Information' started by =?Utf-8?B?Ym53aXNsYQ==?=, Jan 11, 2005.

  1. I am running Windows XP with Norton Antivirus. After connecting to the
    internet via phone modem, I clicked on IE as usual to load my homepage, I got the page cannot be found, check your settings, dns error
    page. So I closed it and was just going to click on IE again. However, my
    desktop now showed that all of my files, everything on my computer, had been
    changed to .lnk files. Nothing would open and I kept getting the message
    that Windows could not find a program to open these files. I never received
    any messages from Symantec of a virus on my computer. Restore function was
    also disabled. I finally had to use the 5 restore discs provided by HP and
    put my computer back to its' factory condition.

    Now I have two problems. The first is that something is loading mass emails
    from my computer to email addresses not contained in address book and
    Symantec scans them but won't allow them to send. There is a never ending
    amount of them. The only way I can stop it is to reboot.

    The second is that IE will open my homepage, but it is a cached version
    because the date and time never changes. My big problem is that I cannot go
    to any webpage at all. No link, no URL will load. It is like some virus has
    disabled my capacity to get an active webpage. I am at a loss as to how to
    fix this since I can't get to any URL's and cannot even download antivirus
    definitions or updates.

    Any help would be appreciated.
    =?Utf-8?B?Ym53aXNsYQ==?=, Jan 11, 2005
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  2. =?Utf-8?B?Ym53aXNsYQ==?=

    Chuck Guest

    When you restored, did you format or did you restore? HP gives you 2
    Chuck, Jan 11, 2005
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  3. I restored after checking to be sure that Load CD was the first restored
    =?Utf-8?B?Ym53aXNsYQ==?=, Jan 11, 2005
  4. =?Utf-8?B?Ym53aXNsYQ==?=

    Chuck Guest

    That means any virus that was there is most likely still there. You
    need to do a complete format, if you want to get rid of it. Least, that
    would be the easiest solution.
    Chuck, Jan 11, 2005
  5. =?Utf-8?B?Ym53aXNsYQ==?=

    Erik Guest

    Aldus sprak Chuck op 11-1-2005 17:04:
    And don't forget to remove the partition and create a new one in case
    the virus lurks in the master boot record. Also ik could be useful to
    empty CMOS and after that restore your settings, just in case the virus
    lurks in your CMOS.

    Erik, Jan 11, 2005
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