HP AMD Athlon 64-M Laptop shutting down after MS09-034 installed

Discussion in 'Computer Security' started by Techman74, Jul 30, 2009.

  1. Techman74

    Techman74 Guest

    I have a HP ze4610us AMD Athlon 64-M laptop with Windows XP Pro, Visual
    Studio 2005, IE 7 ZoneAlarm and McAfee that keeps shutting down automatically
    after MS09-34 has installed. Is anyone else having this issue?
    Techman74, Jul 30, 2009
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  2. [Crosspost to IE General and Windows Update newsgroups]

    Not here, no.

    I recommend that you...

    Start a free Windows Update support incident request:

    For home users, no-charge support is available by calling 1-866-PCSAFETY in
    the United States and in Canada or by contacting your local Microsoft
    subsidiary. There is no-charge for support calls that are associated with
    security updates. When you call, clearly state that your problem is related
    to a Security Update and cite the update's KB number (e.g., KB972260).

    LOOK!!! => If your problem relates to a Cumulative Security Update for IE
    (e.g., MS09-034/KB972260), call the above number and ask to be transferred
    to the "Consumer IE queue" (which is 47830).

    Support for Windows Update:

    For more information about how to contact your local Microsoft subsidiary
    for security update support issues, visit the International Support Web
    site: http://support.microsoft.com/common/international.aspx

    For enterprise customers, support for security updates is available through
    your usual support contacts.
    PA Bear [MS MVP], Jul 31, 2009
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