How to delete a threat

Discussion in 'Virus Information' started by Glenn, Jun 20, 2004.

  1. Glenn

    Glenn Guest

    Norton detected a threat at: C:\documents and
    settings\my name\local settings\temp\xmiw65u9.exe.
    Norton failed to delete it. I tried to delete it via the
    trash bin, but Can't get rid of the darned thing. Any
    suggestions would be greatly appreciated.

    glenn1938(removethis)@alltel.net
     
    Glenn, Jun 20, 2004
    #1
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  2. Do a scan in Safe mode:
    "A description of the Safe Mode Boot options in Windows XP"
    http://support.microsoft.com/default.aspx?scid=kb;en-us;315222

    "Description of Safe Boot Mode in Windows 2000"
    http://support.microsoft.com/default.aspx?scid=kb;EN-US;202485

    "How to Start a Windows 98-Based Computer in Safe Mode"
    http://support.microsoft.com/default.aspx?scid=kb;en-us;180902

    Clean up you hard drive by using the Windows Cleanup Manager. Go to
    Start | Programs | Accessories | System Tools | Disk Cleanup.
     
    Jurren Bouman, Jun 20, 2004
    #2
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  3. Glenn

    Zvi Netiv Guest

    The reason you can't delete the offending file is because it's in use.

    Restart the PC in safe mode *with command prompt* by hitting the F8 key when
    restarting (third menu item from top, under XP's multiboot menu). Login as
    "administrator", you haven't forgotten your admin password, right?), delete the
    offensive file, then restart normally.

    For advanced users: The ToggleMode utility, from www.invircible.com/item/80
    allows to restart *any* Win32 platform into "safe mode with command prompt",
    including platforms that don't have that mode in their native startup options
    (Windows 9x, Millennium, NT4) and do virus repair/removal work.

    Regards, Zvi
     
    Zvi Netiv, Jun 20, 2004
    #3
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