Hijacked Email account sending spam to everyone on my address book

Discussion in 'Computer Security' started by Frustrated MSN Customer, Jul 10, 2009.

  1. Hello,
    I have MSN thru Qwest. Everyone on my adddress book is receiving spam sent
    from my email address. The hot mail blog describes an identical situation
    but I do not use hot mail, just MSN. I have gone round and round with
    Microsoft PCsecurity, MSN and Qwest. To make a long story short, PCsecurity
    claims the problem is on the MSN server, MSN just sends be back to PC
    security and Qwest. Qwest claims I have a "mail bot" and that there is no
    problem with the server.
    I have tried running the Windows Live Safety Scanner and AVG. No change.
    I am at my wits end. Does anyone know where the problem is and how to solve
    this? Thanks very much.
    Frustrated MSN Customer, Jul 10, 2009
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  2. Frustrated MSN Customer

    1PW Guest

    Google: pcbutts1
    1PW, Jul 10, 2009
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  3. Chances are your computer is not infected.

    What to do if you think your account has been stolen or hijacked

    Hotmail Online Solutions Center (new & replaces all newsgroup & email format

    Solutions for Common Problems

    Hotmail Community Forums <=post here instead!
    PA Bear [MS MVP], Jul 10, 2009
  4. Helo,

    Verify that the 'spam' you mention is actually sent by you and you are not
    being impersonated by someone else (forging from/reply-to address). If you
    can post the headers of the spam received, we will be able to check for you.

    Singapore Computer Home Remote On-Site Repair Service
    "Frustrated MSN Customer" <Frustrated MSN
    > wrote in message
    Singapore Computer Service, Jul 10, 2009
  5. Frustrated MSN Customer

    1PW Guest

    How would the perp get /all/ the email addresses from victim's address
    file w/o access to the PC? However, you may still be right about the
    originating computer being different from the victim's system.
    Couldn't a mailbot, that infects the victim's PC, later erase itself?
    Yes indeed. Headers would be very helpful.

    I believe the OP should run MBAM/SAS as an additional check for
    malware in their system.


    1PW, Jul 10, 2009
  6. OP is referring to his/her Hotmail Contacts which are available to anyone
    who knows his/her password.
    PA Bear [MS MVP], Jul 10, 2009
  7. Frustrated MSN Customer

    TalkToQwest Guest

    Hey there, my name is Brian and I work for Qwest. I ran across your post
    here, and I want to apologize that you've not gotten this resolved yet. I
    would like to offer further help, to see if we can get this issue fixed with

    If you would like my help, please send me an e-mail to ,
    and put my name in the subject line.


    Consumer Affairs manager
    Qwest Communications
    TalkToQwest, Jul 10, 2009
  8. Frustrated MSN Customer


    Apr 14, 2010
    Likes Received:
    Oh .........:eek: the same problem i have faced during my MSN account. Event at the end some hiker crack my address and it will become necessary for me to get rid form this account. I have no account at that time except MSN.
    botham, Apr 14, 2010
  9. Frustrated MSN Customer


    Mar 12, 2011
    Likes Received:
    MSN hacked possible Mailbot virus

    If you have a virus protection on the system, run a virus scan. If you do not have any anti-virus protection on the system... you can either download AVG (which is free) for the time being. It is not the best but it gets some of the job done.

    When you get a chance go out and purchase Norton Internet Security 2011. The good news here once you have purchased it... you can use the same license on 3 different machines... the activation time of 365 days starts when you install it the first time. So, if you only have 1 machine in the house.. find someone else that also needs the program purchase the program together.

    Once you have loaded Norton, run live updates to get the latest virus definitions and then do a full system scan on your machine. If you have a really large hard drive, you may want the system to do its scanning while you are asleep.

    Also go to google and type in lavasoft Ad-aware... and download the free version.

    After downloading the free version... run it a few times to make sure that you get all the ad-ware and mal-ware off of the machine. (make sure to run updates to make sure you get all the latest protections)

    DO NOT GET NORTON 360 - it tends to conflict with many of windows programs.

    On a different email account.... email your friends from your address book and let them know not to open any messages that come from your infected MSN account that do not have a subject.
    Geeks2Go, Mar 12, 2011
  10. Frustrated MSN Customer


    Feb 9, 2012
    Likes Received:

    always consider security :rolleyes:
    But if faced with this problem :(

    Reinstall the operating system
    Install and use a good security software
    Change your email password
    Informed the contacts that you do not send spam!
    Difficult to bring up the Support mail service and its forum
    Updates and constant use of good security software

    SaeidF, Feb 9, 2012
  11. Frustrated MSN Customer


    Feb 9, 2012
    Likes Received:
    - When sending email using bcc Field

    - To provide an email address on the Internet
    convert address Email to photo

    One other method of use the equivalent characters @ and. (Dot) is between two square brackets.

    - Invalid sites member do not Or use second email to join

    - Use the best email services (Gmail)
    Last edited: Feb 11, 2012
    SaeidF, Feb 11, 2012
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