help for a non-techy-it won't go away-stops internet browsing

Discussion in 'Computer Security' started by twisted-ties, Apr 25, 2009.

  1. twisted-ties

    twisted-ties Guest

    Hi. I'm on my office computer because on my laptop I can't use the internet.
    I use IE. Instead of my homepage coming up normally and then no matter what
    I try - linking, typing in the browser from the beginning - like www.etcetc
    or even opening another tab I keep getting the same thing - a couple of
    clicking noises then a sort-of ad from comcast asking my to disable firewalls
    to install something I didn't request. It's not small like a pop-up but it's
    not a full page either. I have NOT clicked on it. I can't get to anything
    else on the internet. Here's what;'s in the address bar:

    How can I block it or make it stop? Thanks!
    twisted-ties, Apr 25, 2009
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  2. twisted-ties

    jen Guest

    This is what happens when you try to connect without a valid Comcast
    account. Your account has been disabled due to non-payment or TOS
    violation. You need to call Comcast...

    jen, Apr 25, 2009
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