even my hardware won't work

Discussion in 'Virus Information' started by tom, Jul 29, 2004.

  1. tom

    tom Guest

    have laptop using windows xp
    have developped numerous problems including
    task manager won't work
    modem will not work
    processing speed is unbelievably slow
    takes over 5 minutes to shut down
    "my computer" goes to flashlight and never finds anything
    was able to add adware via cd drive
    norton antivirus actually shuts down on its own

    any suggestions???
     
    tom, Jul 29, 2004
    #1
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  2. tom

    Malke Guest

    Your computer is obviously very badly infected. I would probably
    download TrendMicro's Sysclean (read the instructions!) with latest
    data file and scan in Safe Mode. I'd probably also run the latest
    Stinger, again in Safe Mode. Hopefully that will clean the machine up
    enough to get a full-featured av installed. Of course, you would
    download the tools on a different, clean machine and burn them to a
    cd-r. After a scan with the full-featured av (make sure definitions are
    current), I'd do spyware removal with various tools. Or if the machine
    is too badly messed up, format and reinstall Windows. All of this takes
    persistence and skill. You may decide it's a better course of action to
    take your machine to a good local repair shop and have them deal with
    it.

    Malke
     
    Malke, Jul 29, 2004
    #2
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