Can't remove bridge.dll, jao.dll or BridgeX.dll

Discussion in 'Virus Information' started by olddog, Aug 3, 2004.

  1. olddog

    olddog Guest

    OS winxp pro
    firewall Nortons Internet Security Pro
    Antivirus Nortons Anti Virus.

    Anti Virus detects the .dlls listed in Subj. When I
    select delete, message is unable to delete. This is one
    of the log file entries.

    Threat category: AdwareSource: BridgeX.dll,Description:
    The compressed file BridgeX.dll within C:\Documents and
    Settings\Administrator\Local Settings\Temporary Internet
    Files\Content.IE5\8D2N49QR\bridge-c18[1].cab is a Adware

    When I try to manually remove it, the
    file ....\8D2N49QR\.... doesn't show up. I am looking in
    protected and hidden files as well.

    Symantecs removal instructions don't help.

    Has anyone else had a simular problem anad was successful
    in removing this junk?

    olddog, Aug 3, 2004
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  2. olddog

    Malke Guest

    This is very common malware, but you want to use spyware removal tools
    to get it, not NAV. Make sure you go to Folder Options and uncheck Hide
    System Files (two places) and uncheck Hide known file extensions, and
    basically make sure you can see *everything* (I don't have an XP box on
    right now for the exact language, but it's self-explanatory). Then do
    these general spyware removal steps in Safe Mode (after updating):

    Remove spyware with Spybot Search & Destroy from and Ad-aware from Be sure
    to update these programs before running them. These programs are free,
    so run them both since they complement each other. It is best to run
    antivirus and spyware removal tools in Safe Mode. You may also want to
    run CWShredder and HijackThis from
    Although CWShredder is no longer being updated, it will still clean
    older variants of the CoolWebSearch malware. Please read the
    instructions carefully. Also, make sure you've visited Windows Update
    and applied all security patches. Do not install driver updates from
    Windows Update. Make sure you are running a firewall.

    Malke, Aug 3, 2004
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  3. Greetings --

    Bridge.dll is _not_ a valid Windows file, it's part of
    LoudMarketing's spyware.

    To deal with issues caused by any sort of "adware" and/or
    "spyware,"such as Gator, Comet Cursors, Smiley Central, Xupiter,
    Bonzai Buddy, or KaZaA, and their remnants, that you've deliberately
    (but without understanding the consequences) installed, two products
    that are quite effective (at finding and removing this type of
    scumware) are Ad-Aware from and SpyBot Search &
    Destroy from Both have free versions.
    It's even possible to use SpyBot Search & Destroy to "immunize" your
    system against most future intrusions. I use both and generally
    perform manual scans every week or so to clean out cookies, etc.

    Additionally, manual removal instructions for the most common
    varieties of scumware are available here:

    PC Hell Spyware and Adware Removal Help

    More information and assistance is available at these sites:

    Blocking Ads, Parasites, and Hijackers with a Hosts File

    The Parasite Fight

    Bruce Chambers
    Help us help you:

    You can have peace. Or you can have freedom. Don't ever count on
    having both at once. - RAH
    Bruce Chambers, Aug 3, 2004
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