Can't get into secure pages!?

Discussion in 'Virus Information' started by Jennifer, Jun 17, 2004.

  1. Jennifer

    Jennifer Guest

    Hi there....
    My computer was fine 3 days ago and now i can't get into
    secure pages ( hotmail, etc.) i can get into the main
    page but can't log in to anything. I have downlaoded and
    run ad-aware, as per suggestion and i did find 60 +
    virused files and quarantined them but nothing changed. I
    was then told to lower security settings, nothing
    changed. I was THEN told to install a newer version of
    internet explorer, but i already have the newest version
    and so i cannot install it.....
    what should I do? It seems like such a simple fix, but i
    don't know what...
    Please help!!
    Thanks!
     
    Jennifer, Jun 17, 2004
    #1
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  2. Jennifer

    Malke Guest

    Ad-aware does not find viruses. You need an antivirus program for that,
    preferrably a version later than 2002 using updated definitions. If you
    don't have one, get one ASAP, download the updates, and scan in Safe
    Mode. Removing spyware takes more than just Ad-aware. Download the free
    Spybot Search & Destroy (www.safer-networking.org) and also the latest
    version of CWShredder (http://www.spywareinfo.com/~merijn/index.html).
    Make sure you update all spyware removal programs before running them.
    It is best to run av and spyware removal tools in Safe Mode. You may
    also need to check your hosts files, as follows:

    1. In XP's Search preferences, set the files and folders handling to
    Advanced, and then check the box that will make Search look in hidden
    files/folders.
    2. Now enter the search term "hosts" without the quotes.
    3. You will get several hosts and lmhosts files. Double-click each one
    to open it. When you do this, you'll get a Windows dialog box saying
    that Windows cannot open this file, do you want to use the web or
    select from a list to find the proper program. Choose "select from a
    list" and highlight Notepad. Make sure the box to always use this
    program to open this type of file is not checked.
    4. Now carefully examine the file. Lines that begin with a # are
    comments and don't count. Leave them alone. Unless you know you use a
    proxy server to get to the Internet or you added entries yourself, the
    only uncommented entry that should be there is:

    127.0.0.1 localhost

    If you see any other entries, delete them and Save the file. Make sure
    you scroll all the way down to the bottom of the window if there is a
    scrollbar. Do this for each file you found.

    HTH,

    Malke
     
    Malke, Jun 17, 2004
    #2
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