Business Contact Manager - Cannot open new business contact

Discussion in 'Computer Security' started by =?Utf-8?B?QW5uIFJoaXdmZWxlbg==?=, May 20, 2006.

  1. When I try to open a new contact in Business Contact Manager it gives me the
    reply "The from required to view this message cannot be displayed. Contact
    your administrator". As I am the administrator this is not much use - Can
    anyone help ?
     
    =?Utf-8?B?QW5uIFJoaXdmZWxlbg==?=, May 20, 2006
    #1
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  2. =?Utf-8?B?QW5uIFJoaXdmZWxlbg==?=

    PA Bear Guest

    Forwarded via crosspost to Outlook General newsgroup.
     
    PA Bear, May 20, 2006
    #2
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  3. Hi PA - I just redirected this to the BCM news group and took us out of it.

    --?
    Milly Staples [MVP - Outlook]

    Post all replies to the group to keep the discussion intact. All
    unsolicited mail sent to my personal account will be deleted without
    reading.

    After furious head scratching, PA Bear asked:

    | Forwarded via crosspost to Outlook General newsgroup.
    |
    | Ann Rhiwfelen wrote:
    || When I try to open a new contact in Business Contact Manager it
    || gives me the reply "The from required to view this message cannot be
    || displayed. Contact your administrator". As I am the administrator
    || this is not much use - Can anyone help ?
     
    Milly Staples [MVP - Outlook], May 20, 2006
    #3
  4. Have you tried this:
    Try these:

    Clear the forms cache
    There are different methods that you can use to clear the Outlook forms
    cache. Each method has advantages and disadvantages.
    • Method 1
    Microsoft recommends that you use the Clear Cache method. To do this, follow
    these steps:
    1. On the Tools menu, click Options, and then click the Other tab.
    2. Click Advanced Options.
    3. In the Advanced Options box, click Custom Forms.
    4. In the Custom Forms box, click Manage Forms.
    5. In the Forms Manager box, click Clear Cache.

    • Method 2
    You can also rename the Frmcache.dat file. Do not do this as your first
    attempt to resolve a problem with the forms cache because the Frmcache.dat
    file may contain information about other forms. However, if your other
    efforts to clear the forms cache have failed, you can rename the Frmcache.dat
    file and then restart Outlook.
     
    =?Utf-8?B?UmljaGFyZA==?=, May 20, 2006
    #4
  5. Many thanks for that Richard, you solved my problem. I had the added
    complication of having a welsh language setting on my computer set up so I
    had to translate all your instructions into welsh to enable me to continue.
    If anyone needs to do this with Welsh Language settings i'm your man/woman.

    Thanks again
     
    =?Utf-8?B?QW5uIFJoaXdmZWxlbg==?=, May 20, 2006
    #5
  6. Glad to help.
    --
    Richard


     
    =?Utf-8?B?UmljaGFyZA==?=, May 20, 2006
    #6
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