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Vista Failing & Need Access

 
 
NC Beach Bum
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      19-04-2010, 03:39 AM
I have a laptop with Vista that is failing. I can't get accesss to my usual
account but I have been able to create a new account. But from the new
account I can't access my files in the usual account to back them up to the
DVD. Of course, I never created a backup. I have no idea why I can't access
my usual account to get to the files. How can I get to my files so I can
reinstall the system and then restore my files?

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NC Beach Bum
 
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Shenan Stanley
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      19-04-2010, 02:13 PM
NC Beach Bum wrote:
> I have a laptop with Vista that is failing. I can't get accesss to
> my usual account but I have been able to create a new account.
> But from the new account I can't access my files in the usual
> account to back them up to the DVD. Of course, I never created a
> backup. I have no idea why I can't access my usual account to get
> to the files. How can I get to my files so I can reinstall the
> system and then restore my files?


Take ownership - although really you might want to make a disk image of the
drive *now*.

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Shenan Stanley
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How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


 
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FromTheRafters
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      19-04-2010, 08:52 PM
"NC Beach Bum" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>I have a laptop with Vista that is failing.


Vista failing (corrupted?), or the laptop failing? Are you experiencing
a harddrive failure?

> I can't get accesss to my usual account...


Is that 'usual account' an administrator account?

> but I have been able to create a new account.


Did you create the new account just to see if you could? Is it an admin
account too?

> But from the new account I can't access my files in the usual account
> to back them up to the
> DVD.


If the newly created account is an admin account, you should be able do
a backup of the whole thing.

> Of course, I never created a backup.


I'll bet you wish you had now. )

> I have no idea why I can't access my usual account to get to the
> files.


Neither do I, especially since you didn't explain whether there was a
prompt or an error message of some kind.

> How can I get to my files so I can
> reinstall the system and then restore my files?


As admin, you can 'take ownership' of the entire drive.

Are you using data encryption? Have you backed up the key?

You might (as admin) want to do a disk image backup or two - it gives
you a fallback position.


 
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mactilden mactilden is offline
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Join Date: Dec 2010
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      22-12-2010, 10:38 AM
These all things are great to know about it. It can be provided so many different ideas these all things are great for the entire drive these all are good to know about it. These all are good for the data encryption.
 
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