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IE will not load any website page

 
 
=?Utf-8?B?Ym53aXNsYQ==?=
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      11-01-2005, 01:27 PM
I am running Windows XP with Norton Antivirus. After connecting to the
internet via phone modem, I clicked on IE as usual to load my homepage,
yahoo.com. I got the page cannot be found, check your settings, dns error
page. So I closed it and was just going to click on IE again. However, my
desktop now showed that all of my files, everything on my computer, had been
changed to .lnk files. Nothing would open and I kept getting the message
that Windows could not find a program to open these files. I never received
any messages from Symantec of a virus on my computer. Restore function was
also disabled. I finally had to use the 5 restore discs provided by HP and
put my computer back to its' factory condition.

Now I have two problems. The first is that something is loading mass emails
from my computer to email addresses not contained in address book and
Symantec scans them but won't allow them to send. There is a never ending
amount of them. The only way I can stop it is to reboot.

The second is that IE will open my homepage, but it is a cached version
because the date and time never changes. My big problem is that I cannot go
to any webpage at all. No link, no URL will load. It is like some virus has
disabled my capacity to get an active webpage. I am at a loss as to how to
fix this since I can't get to any URL's and cannot even download antivirus
definitions or updates.

Any help would be appreciated.
 
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Chuck
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      11-01-2005, 01:43 PM
bnwisla wrote:
> I am running Windows XP with Norton Antivirus. After connecting to the
> internet via phone modem, I clicked on IE as usual to load my homepage,
> yahoo.com. I got the page cannot be found, check your settings, dns error
> page. So I closed it and was just going to click on IE again. However, my
> desktop now showed that all of my files, everything on my computer, had been
> changed to .lnk files. Nothing would open and I kept getting the message
> that Windows could not find a program to open these files. I never received
> any messages from Symantec of a virus on my computer. Restore function was
> also disabled. I finally had to use the 5 restore discs provided by HP and
> put my computer back to its' factory condition.
>
> Now I have two problems. The first is that something is loading mass emails
> from my computer to email addresses not contained in address book and
> Symantec scans them but won't allow them to send. There is a never ending
> amount of them. The only way I can stop it is to reboot.
>
> The second is that IE will open my homepage, but it is a cached version
> because the date and time never changes. My big problem is that I cannot go
> to any webpage at all. No link, no URL will load. It is like some virus has
> disabled my capacity to get an active webpage. I am at a loss as to how to
> fix this since I can't get to any URL's and cannot even download antivirus
> definitions or updates.
>
> Any help would be appreciated.

When you restored, did you format or did you restore? HP gives you 2
options.
 
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=?Utf-8?B?Ym53aXNsYQ==?=
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      11-01-2005, 01:51 PM
I restored after checking to be sure that Load CD was the first restored
option.

"Chuck" wrote:

> bnwisla wrote:
> > I am running Windows XP with Norton Antivirus. After connecting to the
> > internet via phone modem, I clicked on IE as usual to load my homepage,
> > yahoo.com. I got the page cannot be found, check your settings, dns error
> > page. So I closed it and was just going to click on IE again. However, my
> > desktop now showed that all of my files, everything on my computer, had been
> > changed to .lnk files. Nothing would open and I kept getting the message
> > that Windows could not find a program to open these files. I never received
> > any messages from Symantec of a virus on my computer. Restore function was
> > also disabled. I finally had to use the 5 restore discs provided by HP and
> > put my computer back to its' factory condition.
> >
> > Now I have two problems. The first is that something is loading mass emails
> > from my computer to email addresses not contained in address book and
> > Symantec scans them but won't allow them to send. There is a never ending
> > amount of them. The only way I can stop it is to reboot.
> >
> > The second is that IE will open my homepage, but it is a cached version
> > because the date and time never changes. My big problem is that I cannot go
> > to any webpage at all. No link, no URL will load. It is like some virus has
> > disabled my capacity to get an active webpage. I am at a loss as to how to
> > fix this since I can't get to any URL's and cannot even download antivirus
> > definitions or updates.
> >
> > Any help would be appreciated.

> When you restored, did you format or did you restore? HP gives you 2
> options.
>

 
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Chuck
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      11-01-2005, 04:04 PM
bnwisla wrote:

> I restored after checking to be sure that Load CD was the first restored
> option.
>
> "Chuck" wrote:
>
>
>>bnwisla wrote:
>>
>>>I am running Windows XP with Norton Antivirus. After connecting to the
>>>internet via phone modem, I clicked on IE as usual to load my homepage,
>>>yahoo.com. I got the page cannot be found, check your settings, dns error
>>>page. So I closed it and was just going to click on IE again. However, my
>>>desktop now showed that all of my files, everything on my computer, had been
>>>changed to .lnk files. Nothing would open and I kept getting the message
>>>that Windows could not find a program to open these files. I never received
>>>any messages from Symantec of a virus on my computer. Restore function was
>>>also disabled. I finally had to use the 5 restore discs provided by HP and
>>>put my computer back to its' factory condition.
>>>
>>>Now I have two problems. The first is that something is loading mass emails
>>>from my computer to email addresses not contained in address book and
>>>Symantec scans them but won't allow them to send. There is a never ending
>>>amount of them. The only way I can stop it is to reboot.
>>>
>>>The second is that IE will open my homepage, but it is a cached version
>>>because the date and time never changes. My big problem is that I cannot go
>>>to any webpage at all. No link, no URL will load. It is like some virus has
>>>disabled my capacity to get an active webpage. I am at a loss as to how to
>>>fix this since I can't get to any URL's and cannot even download antivirus
>>>definitions or updates.
>>>
>>>Any help would be appreciated.

>>
>>When you restored, did you format or did you restore? HP gives you 2
>>options.
>>

That means any virus that was there is most likely still there. You
need to do a complete format, if you want to get rid of it. Least, that
would be the easiest solution.
 
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Erik
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      11-01-2005, 06:13 PM
Aldus sprak Chuck op 11-1-2005 17:04:

> bnwisla wrote:
>
>> I restored after checking to be sure that Load CD was the first
>> restored option.
>>
>> "Chuck" wrote:
>>
>>
>>> bnwisla wrote:
>>>
>>>> I am running Windows XP with Norton Antivirus. After connecting to
>>>> the internet via phone modem, I clicked on IE as usual to load my
>>>> homepage, yahoo.com. I got the page cannot be found, check your
>>>> settings, dns error page. So I closed it and was just going to
>>>> click on IE again. However, my desktop now showed that all of my
>>>> files, everything on my computer, had been changed to .lnk files.
>>>> Nothing would open and I kept getting the message that Windows could
>>>> not find a program to open these files. I never received any
>>>> messages from Symantec of a virus on my computer. Restore function
>>>> was also disabled. I finally had to use the 5 restore discs
>>>> provided by HP and put my computer back to its' factory condition.
>>>>
>>>> Now I have two problems. The first is that something is loading
>>>> mass emails from my computer to email addresses not contained in
>>>> address book and Symantec scans them but won't allow them to send.
>>>> There is a never ending amount of them. The only way I can stop it
>>>> is to reboot.
>>>>
>>>> The second is that IE will open my homepage, but it is a cached
>>>> version because the date and time never changes. My big problem is
>>>> that I cannot go to any webpage at all. No link, no URL will load.
>>>> It is like some virus has disabled my capacity to get an active
>>>> webpage. I am at a loss as to how to fix this since I can't get to
>>>> any URL's and cannot even download antivirus definitions or updates.
>>>> Any help would be appreciated.
>>>
>>>
>>> When you restored, did you format or did you restore? HP gives you 2
>>> options.
>>>

> That means any virus that was there is most likely still there. You
> need to do a complete format, if you want to get rid of it. Least, that
> would be the easiest solution.


And don't forget to remove the partition and create a new one in case
the virus lurks in the master boot record. Also ik could be useful to
empty CMOS and after that restore your settings, just in case the virus
lurks in your CMOS.

Erik.
 
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