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McAfee vwersion 11 and Win XP Pro Issues

 
 
MSM
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      11-08-2006, 02:42 PM
Hello:

I use McAfee on-line virus protection program, and just recently I was
upgraded to McAfee Virus Scan version 11. After it installed, a error
message appears showing that my computer is no longer protected, and to
re-install virus scan. I have re-installed at least 4 times, with still the
same ultimate notification each time. Also, it is hampering my computer
operations badly; all the programs run extremely slow, if not just freezing
up for long periods of time, even become slower when two programs are open,
and heaven forbid I should try to run three. I run Win XP Pro (version 2002,
SP 2, 1.80 GHz speed (Intel® Celeron® CPU)), I have a Dell PC, I use a DSL
firewall router, and I utilize all windows security updates, and I have IE
Explore with 123-bit security.

Any Help in this issue would be greatly welcomed.

MarkM

--
Thank you for you help
 
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Panda_man
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      11-08-2006, 03:02 PM
My reply is at the bottom of your message :


"MSM" wrote:

> Hello:
>
> I use McAfee on-line virus protection program, and just recently I was
> upgraded to McAfee Virus Scan version 11. After it installed, a error
> message appears showing that my computer is no longer protected, and to
> re-install virus scan. I have re-installed at least 4 times, with still the
> same ultimate notification each time. Also, it is hampering my computer
> operations badly; all the programs run extremely slow, if not just freezing
> up for long periods of time, even become slower when two programs are open,
> and heaven forbid I should try to run three. I run Win XP Pro (version 2002,
> SP 2, 1.80 GHz speed (Intel® Celeron® CPU)), I have a Dell PC, I use a DSL
> firewall router, and I utilize all windows security updates, and I have IE
> Explore with 123-bit security.
>
> Any Help in this issue would be greatly welcomed.
>
> MarkM
>
> --
>



Hello ! The first thing to do is to uninstall McAfee .
Open Control Panel -> Add/Remove programs and uninstall it . Reboot .

After rebooting again there check for tracks for McAfee Security Center .
Remove it also .

Use the links / tools described here to completely remove your McAfee:
http://pandaman.my.contact.bg/remAV.txt



Check your computer for malicious software using the new instructions here
http://pandaman.my.contact.bg
(Report back your results)

At the end , when you are clean , contact McAfee's TechSupport and ask for
help for your McAfee product or buy another security software , NOD32 ,
Kaspersky AV recommended and protect your PC


--
Panda_man
Bronze level Contributor
 
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MSM
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      11-08-2006, 03:25 PM
Hello:

TRhanks for the info, however, i would like to keep McAfee for my virus
protection. I was hoping to find a way to make it work like it did before
the upgrade to Version 11.
--
Thank you for you help


"Panda_man" wrote:

> My reply is at the bottom of your message :
>
>
> "MSM" wrote:
>
> > Hello:
> >
> > I use McAfee on-line virus protection program, and just recently I was
> > upgraded to McAfee Virus Scan version 11. After it installed, a error
> > message appears showing that my computer is no longer protected, and to
> > re-install virus scan. I have re-installed at least 4 times, with still the
> > same ultimate notification each time. Also, it is hampering my computer
> > operations badly; all the programs run extremely slow, if not just freezing
> > up for long periods of time, even become slower when two programs are open,
> > and heaven forbid I should try to run three. I run Win XP Pro (version 2002,
> > SP 2, 1.80 GHz speed (Intel® Celeron® CPU)), I have a Dell PC, I use a DSL
> > firewall router, and I utilize all windows security updates, and I have IE
> > Explore with 123-bit security.
> >
> > Any Help in this issue would be greatly welcomed.
> >
> > MarkM
> >
> > --
> >

>
>
> Hello ! The first thing to do is to uninstall McAfee .
> Open Control Panel -> Add/Remove programs and uninstall it . Reboot .
>
> After rebooting again there check for tracks for McAfee Security Center .
> Remove it also .
>
> Use the links / tools described here to completely remove your McAfee:
> http://pandaman.my.contact.bg/remAV.txt
>
>
>
> Check your computer for malicious software using the new instructions here
> http://pandaman.my.contact.bg
> (Report back your results)
>
> At the end , when you are clean , contact McAfee's TechSupport and ask for
> help for your McAfee product or buy another security software , NOD32 ,
> Kaspersky AV recommended and protect your PC
>
>
> --
> Panda_man
> Bronze level Contributor

 
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Panda_man
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      11-08-2006, 04:34 PM
"MSM" wrote:

> Hello:
>
> TRhanks for the info, however, i would like to keep McAfee for my virus
> protection. I was hoping to find a way to make it work like it did before
> the upgrade to Version 11.
> --



No problem MSM , as you like it . Performing the instructions I gave you
will only help , they can't make you not to use McAfee. Let me make them
clearer:


Panda_man wrote:
> Hello ! The first thing to do is to uninstall McAfee .
> Open Control Panel -> Add/Remove programs and uninstall it . Reboot .
>
> After rebooting again there check for tracks for McAfee Security Center .
> Remove it also .


This is made to completely remove McAfee because your AV seems to be
corrupted and yes , you need to now remove the corrupted one to go on doing
maintanance.


> Use the links / tools described here to completely remove your McAfee:
> http://pandaman.my.contact.bg/remAV.txt


Here you can read two links which will point you to specific removal tool(s)
which McAfee has created for its products . They are used when someone has
problems and these tools helps you remove corrupted stuff .

After performing these two , you'll have removed completely McAfee and you
can try to install it again and paly with it but before that.......



> Check your computer for malicious software using the new instructions here
> http://pandaman.my.contact.bg
> (Report back your results)
>


.. . . . . but before that you need to check your computer for malicious
software - viruses /spyware , another malware because your computer might be
compromised . McAfee is a popolar product and there are many viruses known to
kill AVs like McAfee and you need to be completely sure
Also , the link includes another link to my page where it is shown how to
repiar Windows is different ways

> At the end , <when you are clean >and sure everything is OK, contact McAfee's TechSupport and ask for
> help for your McAfee product


This is done because only McAfee can provide you the most accurate support
and answers because they should know better than us , they do only McAfee

> or buy another security software


And this is suggested in case you get desperate and nothing and nobody helps
, and you can't use your computer with McAfee and you have no protection and
then there will be no other way except from getting another AV



Regards!!!

--
Panda_man
Bronze level Contributor

 
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Panda_man
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      11-08-2006, 04:39 PM
Pease ,excuse me for my English and the spelling mistakes .
I always hurry when I write and I do make a lot of mistakes


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Panda_man
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QuidnuncSimcha
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      11-08-2006, 06:18 PM
Mr. MSM,

I believe Panda Man is right. Although McAfee is attempting to beat the
hackers and they have released a new and improved version of their
product(that includes a rootkit detection utility: hopefully a rootkit isn't
already installed before McAfee is updated because the rootkit can fool
McAfee, and SysInternals even admits that rootkits can be very difficult to
detect since the kits can be designed to "take over" the executable that is
searching for them), one of their security experts may have "excited" the
hacker community when he published "Hacking Exposed".

As far as McAfee technical support, I have heard that they are not very
useful. I have heard stories of SysInternals RootKit tool detecting
Inconsistencies between McAfee API level operations and kernal level
operations. When tech support was contacted, they told the customer that
McAfee couldn't be compromised and the SysInternals was faulty. A few days
afterward, the news hit that McAfee corporation had been breached (some part
ha been attacked and compromised). On another ocassion, a person blocked
ports 1024-65535 after installing the new McAfee and couldn't get onto the
internet. Upon further investigation, the user discovered that a McAfee
process was using one of these ports. When the user contacted McAfee and
asked which ports needed to be open on a perimeter firewall, the tech support
told the user the ports used were classified and were constantly changing and
the user should just "install McAfee and leave it alone, and don't worry
about a perimeter firewall." When the user told McAfee that per had
discovered that a certain McAfee process was constantly listening on a
certain port and using that port regularly, the tech support told becme a bit
bellicose.

Don't get me wrong, I think McAfee is a good product(I like their
hackerwatch project and their attempt to integrate a RootKit detection
utility) and I know they have some intelligent security specialist (Stuart
McClure being one.) In addition, as Panda Man has suggested, McAfee has a
greater market share than other vendors. As such, hackers will captilize on
this fact and develop code to enhance their chance of success when using
sporadic worms and maleware that is constantly bouncing around the internet.

I am sure the McAfee tech support team was just following orders and
"smartly" minimizing advice because of potential social engineering attacks.
I am starting to believe that a consumer should read "recommendations" for
AV, Firewall, and maleware removal programs and then go to the middle of the
list. I bet hackers read those suggestions since they know the marketing will
drive the product to market.

Anyhow, I would follow Panda Man's advice and do a clean install. If you
really want to clean the drive, use a utility that randomly assigns
characters according to DOD specifications and verifies the drive as clean.
Rootkits can easily fool any Software based firewall/AV/Maleware program by
"hooking" the page pointer between the process and instructions. Kind of like
placing a picture in front of a security camera of the "normal surroundings
(information)" seen by the security guard. Except the rootkits don't supply a
picture, they actually supply real data.

McAfee may be acting up because a rootkit is interupting its ability to
communicate. The rootkit may not have the ability to intercept the data and
completely "fool" the McAfee program. Still, if the rootkit was already there
before McAfee was upgraded and working with out being noticed, the upgrade of
McAfee may think it is just apart of the "normal" operating system.

I am not an expert in security, so take what I say with a grain of salt. I
am a person with a "highly vigilant" personality type. I AM NOT PARANOID
THOUGH SO QUIT SAYING I AM..... JK

"MSM" wrote:

> Hello:
>
> I use McAfee on-line virus protection program, and just recently I was
> upgraded to McAfee Virus Scan version 11. After it installed, a error
> message appears showing that my computer is no longer protected, and to
> re-install virus scan. I have re-installed at least 4 times, with still the
> same ultimate notification each time. Also, it is hampering my computer
> operations badly; all the programs run extremely slow, if not just freezing
> up for long periods of time, even become slower when two programs are open,
> and heaven forbid I should try to run three. I run Win XP Pro (version 2002,
> SP 2, 1.80 GHz speed (Intel® Celeron® CPU)), I have a Dell PC, I use a DSL
> firewall router, and I utilize all windows security updates, and I have IE
> Explore with 123-bit security.
>
> Any Help in this issue would be greatly welcomed.
>
> MarkM
>
> --
> Thank you for you help

 
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Panda_man
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Posts: n/a

 
      11-08-2006, 07:03 PM
"QuidnuncSimcha" wrote:

> I am not an expert in security, so take what I say with a grain of salt. I
> am a person with a "highly vigilant" personality type. I AM NOT PARANOID
> THOUGH SO QUIT SAYING I AM..... JK
>



Wow , I am really impressed . What a long post of yours !
If you tell me you are not an expert , I'll not believe you . You are right
in everything you wrote ! It is really nice for me to know a person like you
:-)


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B.E.
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      24-09-2011, 12:12 AM
I think you guys should check out http://www.opswat.com/ there are 2 or 3 products that may be a match. I think that OESIS Framework at http://www.opswat.com/products/oesis-framework provides a single interface to many antivirus and McAfee is in that list. Another option is, I think, Metascan at http://www.opswat.com/products/metascan which is more for ISV.
I also found that McAfee is certified by OPSWAT at http://www.opswat.com/certified.

I hope this helps.
Regards,
 
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