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need help badly suspect harmful software

 
 
Kaja
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      28-12-2008, 04:36 PM
Ok hope someone can help me. running a Compaq Presario with windows Vista
home premium as my OS and IE 7. I downloaded a program from Download.com that
was free. It was a dictionary program about 35 mb and saved it to the
desktop. It saved and i double clicked it to install and it installed by
default on the desktop. when it was done I saw a red book icon on the
desktop. The file size on the desktop was only a few kb as opposed to the 35
mb download.I am the administrator on the account. So I double clicked the
red book to run the program and it said "dictionary.exe has stopped working"
I went into add/remove programs to remove it and the program was not listed
in there. So I right clicked on it and hit delete and it said "you do not
have permission to delete this file" which i dont get because i am the
administator. So now i am a novice and really confused. I ran Spyware
terminator and the scan was clean and as a backup I ran Malware bytes and
that scan was clean. What is happening and how do I delete this? Any Help
would be apppreciated. TIA
 
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FromTheRafters
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      28-12-2008, 05:14 PM
inline
"Kaja" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Ok hope someone can help me. running a Compaq Presario with windows Vista
> home premium as my OS and IE 7. I downloaded a program from Download.com
> that
> was free. It was a dictionary program about 35 mb and saved it to the
> desktop.


Now is the time to scan it with an antivirus program. Contrary to
popular belief, it is the trusted programs from the trusted sites that
you should scan for malware. The untrusted programs from the
untrusted sites should never even be considered for download.

> It saved and i double clicked it to install and it installed by
> default on the desktop.


I prefer to make a new directory (folder) for installing a program. It is
not at all uncommon for installation software to place desktop icons
(and other clutter) on the machine. Nice programs ask you for your
preferences before doing so.

> when it was done I saw a red book icon on the
> desktop. The file size on the desktop was only a few kb as opposed to the
> 35
> mb download.


The actual program is probably in the program files directory. Right click
on the icon and choose "properties" to find the target of the shortcut it
put
on the desktop.

> I am the administrator on the account.


Vista is different than previous MS OSes. Is the dictionary program
supposed to be compatible with Vista's specific security implementation.
Vista Logo program?

> So I double clicked the
> red book to run the program and it said "dictionary.exe has stopped
> working"
> I went into add/remove programs to remove it and the program was not
> listed
> in there. So I right clicked on it and hit delete and it said "you do not
> have permission to delete this file" which i dont get because i am the
> administator.


As administator, you should be able to "take ownership" of the file - and
that should give you sufficient power to delete it.

But by your description, you would only be deleting the shortcut (if in
fact that is what was placed on the desktop). Best approach is to read
the properties to find the target program.

> So now i am a novice and really confused. I ran Spyware
> terminator and the scan was clean and as a backup I ran Malware bytes and
> that scan was clean.


It is probably just a botched installation due to Vista's requirements not
being met. Maybe you can use the OSes "restore" feature to revert to
a pre-dictionary-installation state.

> What is happening and how do I delete this? Any Help
> would be apppreciated. TIA



 
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Kaja
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      30-12-2008, 04:22 AM

thanks a million issue resolved
Kaja
"FromTheRafters" wrote:

> inline
> "Kaja" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
> > Ok hope someone can help me. running a Compaq Presario with windows Vista
> > home premium as my OS and IE 7. I downloaded a program from Download.com
> > that
> > was free. It was a dictionary program about 35 mb and saved it to the
> > desktop.

>
> Now is the time to scan it with an antivirus program. Contrary to
> popular belief, it is the trusted programs from the trusted sites that
> you should scan for malware. The untrusted programs from the
> untrusted sites should never even be considered for download.
>
> > It saved and i double clicked it to install and it installed by
> > default on the desktop.

>
> I prefer to make a new directory (folder) for installing a program. It is
> not at all uncommon for installation software to place desktop icons
> (and other clutter) on the machine. Nice programs ask you for your
> preferences before doing so.
>
> > when it was done I saw a red book icon on the
> > desktop. The file size on the desktop was only a few kb as opposed to the
> > 35
> > mb download.

>
> The actual program is probably in the program files directory. Right click
> on the icon and choose "properties" to find the target of the shortcut it
> put
> on the desktop.
>
> > I am the administrator on the account.

>
> Vista is different than previous MS OSes. Is the dictionary program
> supposed to be compatible with Vista's specific security implementation.
> Vista Logo program?
>
> > So I double clicked the
> > red book to run the program and it said "dictionary.exe has stopped
> > working"
> > I went into add/remove programs to remove it and the program was not
> > listed
> > in there. So I right clicked on it and hit delete and it said "you do not
> > have permission to delete this file" which i dont get because i am the
> > administator.

>
> As administator, you should be able to "take ownership" of the file - and
> that should give you sufficient power to delete it.
>
> But by your description, you would only be deleting the shortcut (if in
> fact that is what was placed on the desktop). Best approach is to read
> the properties to find the target program.
>
> > So now i am a novice and really confused. I ran Spyware
> > terminator and the scan was clean and as a backup I ran Malware bytes and
> > that scan was clean.

>
> It is probably just a botched installation due to Vista's requirements not
> being met. Maybe you can use the OSes "restore" feature to revert to
> a pre-dictionary-installation state.
>
> > What is happening and how do I delete this? Any Help
> > would be apppreciated. TIA

>
>
>

 
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FromTheRafters
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Posts: n/a

 
      30-12-2008, 12:16 PM
Glad to hear it. Thanks for updating the thread.
"Kaja" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>
> thanks a million issue resolved
> Kaja
> "FromTheRafters" wrote:
>
>> inline
>> "Kaja" <(E-Mail Removed)> wrote in message
>> news:(E-Mail Removed)...
>> > Ok hope someone can help me. running a Compaq Presario with windows
>> > Vista
>> > home premium as my OS and IE 7. I downloaded a program from
>> > Download.com
>> > that
>> > was free. It was a dictionary program about 35 mb and saved it to the
>> > desktop.

>>
>> Now is the time to scan it with an antivirus program. Contrary to
>> popular belief, it is the trusted programs from the trusted sites that
>> you should scan for malware. The untrusted programs from the
>> untrusted sites should never even be considered for download.
>>
>> > It saved and i double clicked it to install and it installed by
>> > default on the desktop.

>>
>> I prefer to make a new directory (folder) for installing a program. It is
>> not at all uncommon for installation software to place desktop icons
>> (and other clutter) on the machine. Nice programs ask you for your
>> preferences before doing so.
>>
>> > when it was done I saw a red book icon on the
>> > desktop. The file size on the desktop was only a few kb as opposed to
>> > the
>> > 35
>> > mb download.

>>
>> The actual program is probably in the program files directory. Right
>> click
>> on the icon and choose "properties" to find the target of the shortcut it
>> put
>> on the desktop.
>>
>> > I am the administrator on the account.

>>
>> Vista is different than previous MS OSes. Is the dictionary program
>> supposed to be compatible with Vista's specific security implementation.
>> Vista Logo program?
>>
>> > So I double clicked the
>> > red book to run the program and it said "dictionary.exe has stopped
>> > working"
>> > I went into add/remove programs to remove it and the program was not
>> > listed
>> > in there. So I right clicked on it and hit delete and it said "you do
>> > not
>> > have permission to delete this file" which i dont get because i am the
>> > administator.

>>
>> As administator, you should be able to "take ownership" of the file - and
>> that should give you sufficient power to delete it.
>>
>> But by your description, you would only be deleting the shortcut (if in
>> fact that is what was placed on the desktop). Best approach is to read
>> the properties to find the target program.
>>
>> > So now i am a novice and really confused. I ran Spyware
>> > terminator and the scan was clean and as a backup I ran Malware bytes
>> > and
>> > that scan was clean.

>>
>> It is probably just a botched installation due to Vista's requirements
>> not
>> being met. Maybe you can use the OSes "restore" feature to revert to
>> a pre-dictionary-installation state.
>>
>> > What is happening and how do I delete this? Any Help
>> > would be apppreciated. TIA

>>
>>
>>



 
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