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WINDOW SECURITY ALERT

 
 
Denks
Guest
Posts: n/a

 
      23-10-2009, 02:34 PM
I have a windows security alert, telling me my antivirus program AVG Free 8.5
is not found. But it is installed. Any suggestions on how to fix this so it
works properly, as before, with no alert? And I dont have to monitor it
myself. I've contacted AVG forum, but what they suggested didn't really help.
I still have the same problem. The program does work, I just dont like seeing
the alert.
 
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Ǝиçεl
Guest
Posts: n/a

 
      23-10-2009, 03:28 PM

First remove all temporarily junk with CCleaner
Download the basic version via
<http://www.ccleaner.com/download/builds.aspx>
The basic version does not contain the disgusted Toolbar

Use this tool
<http://askabouttech.com/how-to-remove-avg-free-antivirus/>

Run again CCleaner
Reboot

Install
http://www.microsoft.com/SECURITY_ES...=en-us#mainNav

Please follow the above sugestions

Please report back so it may assist others who have the same pяoblem as you.



I hope this post is helpful.

Let us know how it woяks ºut.

Good luck




Ǝиçεl
◕‿◕
-=-


"Denks" wrote:

> I have a windows security alert, telling me my antivirus program AVG Free 8.5
> is not found. But it is installed. Any suggestions on how to fix this so it
> works properly, as before, with no alert? And I dont have to monitor it
> myself. I've contacted AVG forum, but what they suggested didn't really help.
> I still have the same problem. The program does work, I just dont like seeing
> the alert.

 
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David B.
Guest
Posts: n/a

 
      23-10-2009, 04:07 PM
I'm confused, how is installing Security Essentials going to solve his
problem? Also if the OP actually follows your advise, that will leave him
with AVG AND MSE installed as you failed to advise the OP to remove AVG
first, not something you want to do.

--


--
"Ǝиçεl" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>
> First remove all temporarily junk with CCleaner
> Download the basic version via
> <http://www.ccleaner.com/download/builds.aspx>
> The basic version does not contain the disgusted Toolbar
>
> Use this tool
> <http://askabouttech.com/how-to-remove-avg-free-antivirus/>
>
> Run again CCleaner
> Reboot
>
> Install
> http://www.microsoft.com/SECURITY_ES...=en-us#mainNav
>
> Please follow the above sugestions
>
> Please report back so it may assist others who have the same pяoblem as
> you.
>
>
>
> I hope this post is helpful.
>
> Let us know how it woяks ºut.
>
> Good luck
>
>
>
>
> Ǝиçεl
> ◕‿◕
> -=-
>
>
> "Denks" wrote:
>
>> I have a windows security alert, telling me my antivirus program AVG Free
>> 8.5
>> is not found. But it is installed. Any suggestions on how to fix this so
>> it
>> works properly, as before, with no alert? And I dont have to monitor it
>> myself. I've contacted AVG forum, but what they suggested didn't really
>> help.
>> I still have the same problem. The program does work, I just dont like
>> seeing
>> the alert.


 
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PA Bear [MS MVP]
Guest
Posts: n/a

 
      23-10-2009, 07:39 PM
You are seeing the effects of a hijackware infection!

NB: If you had no anti-virus application installed or the subscription had
expired *when the machine first got infected* and/or your subscription has
since expired and/or the machine's not been kept fully-patched at Windows
Update, don't waste your time with any of the below: Format & reinstall
Windows. A Repair Install will NOT help!

Microsoft PCSafety provides home users (only) with no-charge support in
dealing with malware infections such as viruses, spyware (including unwanted
software), and adware.
https://support.microsoft.com/oas/de...prid=7552&st=1

Otherwise...

1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/ma...e/default.mspx

NB: Run the FULL scan, not the QUICK scan! You may need to download the
MSRT on a non-infected machine, then transfer MRT.EXE to the infected
machine and rename it to SCAN.EXE before running it.

2a. WinXP => Run the Windows Live Safety Center's 'Protection' scan (only!)
in Safe Mode with Networking, if need be:
http://onecare.live.com/site/en-us/center/howsafe.htm

2b. Vista or Win7=> Run this scan instead:
http://onecare.live.com/site/en-us/center/whatsnew.htm

3. Run a /thorough/ check for hijackware, including posting requested logs
in an appropriate forum, not here.

Checking for/Help with Hijackware:
http://aumha.net/viewtopic.php?f=30&t=4075

http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://www.elephantboycomputers.com/...moving_Malware

**Chances are you will need to seek expert assistance in
http://spywarehammer.com/simplemachi...php?board=10.0,
http://www.spywarewarrior.com/viewforum.php?f=5,
http://www.dslreports.com/forum/cleanup,
http://www.bluetack.co.uk/forums/index.php,
http://aumha.net/viewforum.php?f=30 or other appropriate forums.**

If these procedures look too complex - and there is no shame in admitting
this isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
www.banthecheck.com


Denks wrote:
> I have a windows security alert, telling me my antivirus program AVG Free
> 8.5 is not found. But it is installed. Any suggestions on how to fix this
> so it works properly, as before, with no alert? And I dont have to monitor
> it myself. I've contacted AVG forum, but what they suggested didn't really
> help. I still have the same problem. The program does work, I just dont
> like seeing the alert.


 
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Denks
Guest
Posts: n/a

 
      24-10-2009, 10:31 AM
Ok. I've used the scanner, and no malware found. I also tried to uninstall
AVG to no evail (due to registry error). Last time I tried running OneCare,
it told me to remove AVG. Thx for all your help anyway, but I think I may
have a technician look at it. Just one question, will Security Essentials
word will AVG still installed?

"PA Bear [MS MVP]" wrote:

> You are seeing the effects of a hijackware infection!
>
> NB: If you had no anti-virus application installed or the subscription had
> expired *when the machine first got infected* and/or your subscription has
> since expired and/or the machine's not been kept fully-patched at Windows
> Update, don't waste your time with any of the below: Format & reinstall
> Windows. A Repair Install will NOT help!
>
> Microsoft PCSafety provides home users (only) with no-charge support in
> dealing with malware infections such as viruses, spyware (including unwanted
> software), and adware.
> https://support.microsoft.com/oas/de...prid=7552&st=1
>
> Otherwise...
>
> 1. See if you can download/run the MSRT manually:
> http://www.microsoft.com/security/ma...e/default.mspx
>
> NB: Run the FULL scan, not the QUICK scan! You may need to download the
> MSRT on a non-infected machine, then transfer MRT.EXE to the infected
> machine and rename it to SCAN.EXE before running it.
>
> 2a. WinXP => Run the Windows Live Safety Center's 'Protection' scan (only!)
> in Safe Mode with Networking, if need be:
> http://onecare.live.com/site/en-us/center/howsafe.htm
>
> 2b. Vista or Win7=> Run this scan instead:
> http://onecare.live.com/site/en-us/center/whatsnew.htm
>
> 3. Run a /thorough/ check for hijackware, including posting requested logs
> in an appropriate forum, not here.
>
> Checking for/Help with Hijackware:
> • http://aumha.net/viewtopic.php?f=30&t=4075
>
> • http://mvps.org/winhelp2002/unwanted.htm
> • http://inetexplorer.mvps.org/tshoot.html
> • http://www.mvps.org/sramesh2k/Malware_Defence.htm
> • http://www.elephantboycomputers.com/...moving_Malware
>
> **Chances are you will need to seek expert assistance in
> http://spywarehammer.com/simplemachi...php?board=10.0,
> http://www.spywarewarrior.com/viewforum.php?f=5,
> http://www.dslreports.com/forum/cleanup,
> http://www.bluetack.co.uk/forums/index.php,
> http://aumha.net/viewforum.php?f=30 or other appropriate forums.**
>
> If these procedures look too complex - and there is no shame in admitting
> this isn't your cup of tea - take the machine to a local, reputable and
> independent (i.e., not BigBoxStoreUSA) computer repair shop.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Client - since 2002
> www.banthecheck.com
>
>
> Denks wrote:
> > I have a windows security alert, telling me my antivirus program AVG Free
> > 8.5 is not found. But it is installed. Any suggestions on how to fix this
> > so it works properly, as before, with no alert? And I dont have to monitor
> > it myself. I've contacted AVG forum, but what they suggested didn't really
> > help. I still have the same problem. The program does work, I just dont
> > like seeing the alert.

>
> .
>

 
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PA Bear [MS MVP]
Guest
Posts: n/a

 
      24-10-2009, 03:45 PM
Have you done Steps #1, #2, and #3 yet?

Is OneCare still installed *and* is your subscription current?

If OneCare is no longer installed (i.e., you've uninstalled it via
Add/Remove Programs & rebooted), how long did you wait before attempting to
install AVG Free (v8.5 or v9.0)?

> ...Just one question, will Security Essentials
> word will AVG still installed?


You do NOT want more than one anti-virus application installed and loading
at boot.


Denks wrote:
> Ok. I've used the scanner, and no malware found. I also tried to uninstall
> AVG to no evail (due to registry error). Last time I tried running
> OneCare,
> it told me to remove AVG. Thx for all your help anyway, but I think I may
> have a technician look at it. Just one question, will Security Essentials
> word will AVG still installed?
>
> "PA Bear [MS MVP]" wrote:
>> You are seeing the effects of a hijackware infection!
>>
>> NB: If you had no anti-virus application installed or the subscription
>> had
>> expired *when the machine first got infected* and/or your subscription
>> has
>> since expired and/or the machine's not been kept fully-patched at Windows
>> Update, don't waste your time with any of the below: Format & reinstall
>> Windows. A Repair Install will NOT help!
>>
>> Microsoft PCSafety provides home users (only) with no-charge support in
>> dealing with malware infections such as viruses, spyware (including
>> unwanted software), and adware.
>> https://support.microsoft.com/oas/de...prid=7552&st=1
>>
>> Otherwise...
>>
>> 1. See if you can download/run the MSRT manually:
>> http://www.microsoft.com/security/ma...e/default.mspx
>>
>> NB: Run the FULL scan, not the QUICK scan! You may need to download the
>> MSRT on a non-infected machine, then transfer MRT.EXE to the infected
>> machine and rename it to SCAN.EXE before running it.
>>
>> 2a. WinXP => Run the Windows Live Safety Center's 'Protection' scan
>> (only!)
>> in Safe Mode with Networking, if need be:
>> http://onecare.live.com/site/en-us/center/howsafe.htm
>>
>> 2b. Vista or Win7=> Run this scan instead:
>> http://onecare.live.com/site/en-us/center/whatsnew.htm
>>
>> 3. Run a /thorough/ check for hijackware, including posting requested
>> logs
>> in an appropriate forum, not here.
>>
>> Checking for/Help with Hijackware:
>> • http://aumha.net/viewtopic.php?f=30&t=4075
>>
>> • http://mvps.org/winhelp2002/unwanted.htm
>> • http://inetexplorer.mvps.org/tshoot.html
>> • http://www.mvps.org/sramesh2k/Malware_Defence.htm
>> • http://www.elephantboycomputers.com/...moving_Malware
>>
>> **Chances are you will need to seek expert assistance in
>> http://spywarehammer.com/simplemachi...php?board=10.0,
>> http://www.spywarewarrior.com/viewforum.php?f=5,
>> http://www.dslreports.com/forum/cleanup,
>> http://www.bluetack.co.uk/forums/index.php,
>> http://aumha.net/viewforum.php?f=30 or other appropriate forums.**
>>
>> If these procedures look too complex - and there is no shame in admitting
>> this isn't your cup of tea - take the machine to a local, reputable and
>> independent (i.e., not BigBoxStoreUSA) computer repair shop.
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>> www.banthecheck.com
>>
>>
>> Denks wrote:
>>> I have a windows security alert, telling me my antivirus program AVG
>>> Free
>>> 8.5 is not found. But it is installed. Any suggestions on how to fix
>>> this
>>> so it works properly, as before, with no alert? And I dont have to
>>> monitor
>>> it myself. I've contacted AVG forum, but what they suggested didn't
>>> really
>>> help. I still have the same problem. The program does work, I just dont
>>> like seeing the alert.

>>
>> .


 
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Denks
Guest
Posts: n/a

 
      25-10-2009, 04:55 AM
Ok. Live Onecare scan it completed, and nothing is found. Only registry
errors 402. What's my next mission? Installing a antivirus program, I hope?

"PA Bear [MS MVP]" wrote:

> Have you done Steps #1, #2, and #3 yet?
>
> Is OneCare still installed *and* is your subscription current?
>
> If OneCare is no longer installed (i.e., you've uninstalled it via
> Add/Remove Programs & rebooted), how long did you wait before attempting to
> install AVG Free (v8.5 or v9.0)?
>
> > ...Just one question, will Security Essentials
> > word will AVG still installed?

>
> You do NOT want more than one anti-virus application installed and loading
> at boot.
>
>
> Denks wrote:
> > Ok. I've used the scanner, and no malware found. I also tried to uninstall
> > AVG to no evail (due to registry error). Last time I tried running
> > OneCare,
> > it told me to remove AVG. Thx for all your help anyway, but I think I may
> > have a technician look at it. Just one question, will Security Essentials
> > word will AVG still installed?
> >
> > "PA Bear [MS MVP]" wrote:
> >> You are seeing the effects of a hijackware infection!
> >>
> >> NB: If you had no anti-virus application installed or the subscription
> >> had
> >> expired *when the machine first got infected* and/or your subscription
> >> has
> >> since expired and/or the machine's not been kept fully-patched at Windows
> >> Update, don't waste your time with any of the below: Format & reinstall
> >> Windows. A Repair Install will NOT help!
> >>
> >> Microsoft PCSafety provides home users (only) with no-charge support in
> >> dealing with malware infections such as viruses, spyware (including
> >> unwanted software), and adware.
> >> https://support.microsoft.com/oas/de...prid=7552&st=1
> >>
> >> Otherwise...
> >>
> >> 1. See if you can download/run the MSRT manually:
> >> http://www.microsoft.com/security/ma...e/default.mspx
> >>
> >> NB: Run the FULL scan, not the QUICK scan! You may need to download the
> >> MSRT on a non-infected machine, then transfer MRT.EXE to the infected
> >> machine and rename it to SCAN.EXE before running it.
> >>
> >> 2a. WinXP => Run the Windows Live Safety Center's 'Protection' scan
> >> (only!)
> >> in Safe Mode with Networking, if need be:
> >> http://onecare.live.com/site/en-us/center/howsafe.htm
> >>
> >> 2b. Vista or Win7=> Run this scan instead:
> >> http://onecare.live.com/site/en-us/center/whatsnew.htm
> >>
> >> 3. Run a /thorough/ check for hijackware, including posting requested
> >> logs
> >> in an appropriate forum, not here.
> >>
> >> Checking for/Help with Hijackware:
> >> • http://aumha.net/viewtopic.php?f=30&t=4075
> >>
> >> • http://mvps.org/winhelp2002/unwanted.htm
> >> • http://inetexplorer.mvps.org/tshoot.html
> >> • http://www.mvps.org/sramesh2k/Malware_Defence.htm
> >> • http://www.elephantboycomputers.com/...moving_Malware
> >>
> >> **Chances are you will need to seek expert assistance in
> >> http://spywarehammer.com/simplemachi...php?board=10.0,
> >> http://www.spywarewarrior.com/viewforum.php?f=5,
> >> http://www.dslreports.com/forum/cleanup,
> >> http://www.bluetack.co.uk/forums/index.php,
> >> http://aumha.net/viewforum.php?f=30 or other appropriate forums.**
> >>
> >> If these procedures look too complex - and there is no shame in admitting
> >> this isn't your cup of tea - take the machine to a local, reputable and
> >> independent (i.e., not BigBoxStoreUSA) computer repair shop.
> >> --
> >> ~Robear Dyer (PA Bear)
> >> MS MVP-IE, Mail, Security, Windows Client - since 2002
> >> www.banthecheck.com
> >>
> >>
> >> Denks wrote:
> >>> I have a windows security alert, telling me my antivirus program AVG
> >>> Free
> >>> 8.5 is not found. But it is installed. Any suggestions on how to fix
> >>> this
> >>> so it works properly, as before, with no alert? And I dont have to
> >>> monitor
> >>> it myself. I've contacted AVG forum, but what they suggested didn't
> >>> really
> >>> help. I still have the same problem. The program does work, I just dont
> >>> like seeing the alert.
> >>
> >> .

>
> .
>

 
Reply With Quote
 
PA Bear [MS MVP]
Guest
Posts: n/a

 
      25-10-2009, 05:04 AM
Answer my questions or re-read my first reply.

Denks wrote:
> Ok. Live Onecare scan it completed, and nothing is found. Only registry
> errors 402. What's my next mission? Installing a antivirus program, I
> hope?
>
> "PA Bear [MS MVP]" wrote:
>> Have you done Steps #1, #2, and #3 yet?
>>
>> Is OneCare still installed *and* is your subscription current?
>>
>> If OneCare is no longer installed (i.e., you've uninstalled it via
>> Add/Remove Programs & rebooted), how long did you wait before attempting
>> to
>> install AVG Free (v8.5 or v9.0)?
>>
>>> ...Just one question, will Security Essentials
>>> word will AVG still installed?

>>
>> You do NOT want more than one anti-virus application installed and
>> loading
>> at boot.
>>
>>
>> Denks wrote:
>>> Ok. I've used the scanner, and no malware found. I also tried to
>>> uninstall
>>> AVG to no evail (due to registry error). Last time I tried running
>>> OneCare,
>>> it told me to remove AVG. Thx for all your help anyway, but I think I
>>> may
>>> have a technician look at it. Just one question, will Security
>>> Essentials
>>> word will AVG still installed?
>>>
>>> "PA Bear [MS MVP]" wrote:
>>>> You are seeing the effects of a hijackware infection!
>>>>
>>>> NB: If you had no anti-virus application installed or the subscription
>>>> had
>>>> expired *when the machine first got infected* and/or your subscription
>>>> has
>>>> since expired and/or the machine's not been kept fully-patched at
>>>> Windows
>>>> Update, don't waste your time with any of the below: Format & reinstall
>>>> Windows. A Repair Install will NOT help!
>>>>
>>>> Microsoft PCSafety provides home users (only) with no-charge support in
>>>> dealing with malware infections such as viruses, spyware (including
>>>> unwanted software), and adware.
>>>> https://support.microsoft.com/oas/de...prid=7552&st=1
>>>>
>>>> Otherwise...
>>>>
>>>> 1. See if you can download/run the MSRT manually:
>>>> http://www.microsoft.com/security/ma...e/default.mspx
>>>>
>>>> NB: Run the FULL scan, not the QUICK scan! You may need to download
>>>> the
>>>> MSRT on a non-infected machine, then transfer MRT.EXE to the infected
>>>> machine and rename it to SCAN.EXE before running it.
>>>>
>>>> 2a. WinXP => Run the Windows Live Safety Center's 'Protection' scan
>>>> (only!)
>>>> in Safe Mode with Networking, if need be:
>>>> http://onecare.live.com/site/en-us/center/howsafe.htm
>>>>
>>>> 2b. Vista or Win7=> Run this scan instead:
>>>> http://onecare.live.com/site/en-us/center/whatsnew.htm
>>>>
>>>> 3. Run a /thorough/ check for hijackware, including posting requested
>>>> logs
>>>> in an appropriate forum, not here.
>>>>
>>>> Checking for/Help with Hijackware:
>>>> • http://aumha.net/viewtopic.php?f=30&t=4075
>>>>
>>>> • http://mvps.org/winhelp2002/unwanted.htm
>>>> • http://inetexplorer.mvps.org/tshoot.html
>>>> • http://www.mvps.org/sramesh2k/Malware_Defence.htm
>>>> • http://www.elephantboycomputers.com/...moving_Malware
>>>>
>>>> **Chances are you will need to seek expert assistance in
>>>> http://spywarehammer.com/simplemachi...php?board=10.0,
>>>> http://www.spywarewarrior.com/viewforum.php?f=5,
>>>> http://www.dslreports.com/forum/cleanup,
>>>> http://www.bluetack.co.uk/forums/index.php,
>>>> http://aumha.net/viewforum.php?f=30 or other appropriate forums.**
>>>>
>>>> If these procedures look too complex - and there is no shame in
>>>> admitting
>>>> this isn't your cup of tea - take the machine to a local, reputable and
>>>> independent (i.e., not BigBoxStoreUSA) computer repair shop.
>>>> --
>>>> ~Robear Dyer (PA Bear)
>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>>> www.banthecheck.com
>>>>
>>>>
>>>> Denks wrote:
>>>>> I have a windows security alert, telling me my antivirus program AVG
>>>>> Free
>>>>> 8.5 is not found. But it is installed. Any suggestions on how to fix
>>>>> this
>>>>> so it works properly, as before, with no alert? And I dont have to
>>>>> monitor
>>>>> it myself. I've contacted AVG forum, but what they suggested didn't
>>>>> really
>>>>> help. I still have the same problem. The program does work, I just
>>>>> dont
>>>>> like seeing the alert.
>>>>
>>>> .

>>
>> .


 
Reply With Quote
 
Denks
Guest
Posts: n/a

 
      25-10-2009, 07:34 AM
Sorry PA Bear. 1. Finished and nothing found,
2a same (nothing found).
2b N/A I use XP.
3 Using Spybot S&D its found
"Microsoft.WindowsSecurtiyCentre.AntiVirusOver ride (fixed).
Hope this helps. I still have the warning, after deleting above.
"PA Bear [MS MVP]" wrote:

> You are seeing the effects of a hijackware infection!
>
> NB: If you had no anti-virus application installed or the subscription had
> expired *when the machine first got infected* and/or your subscription has
> since expired and/or the machine's not been kept fully-patched at Windows
> Update, don't waste your time with any of the below: Format & reinstall
> Windows. A Repair Install will NOT help!
>
> Microsoft PCSafety provides home users (only) with no-charge support in
> dealing with malware infections such as viruses, spyware (including unwanted
> software), and adware.
> https://support.microsoft.com/oas/de...prid=7552&st=1
>
> Otherwise...
>
> 1. See if you can download/run the MSRT manually:
> http://www.microsoft.com/security/ma...e/default.mspx
>
> NB: Run the FULL scan, not the QUICK scan! You may need to download the
> MSRT on a non-infected machine, then transfer MRT.EXE to the infected
> machine and rename it to SCAN.EXE before running it.
>
> 2a. WinXP => Run the Windows Live Safety Center's 'Protection' scan (only!)
> in Safe Mode with Networking, if need be:
> http://onecare.live.com/site/en-us/center/howsafe.htm
>
> 2b. Vista or Win7=> Run this scan instead:
> http://onecare.live.com/site/en-us/center/whatsnew.htm
>
> 3. Run a /thorough/ check for hijackware, including posting requested logs
> in an appropriate forum, not here.
>
> Checking for/Help with Hijackware:
> • http://aumha.net/viewtopic.php?f=30&t=4075
>
> • http://mvps.org/winhelp2002/unwanted.htm
> • http://inetexplorer.mvps.org/tshoot.html
> • http://www.mvps.org/sramesh2k/Malware_Defence.htm
> • http://www.elephantboycomputers.com/...moving_Malware
>
> **Chances are you will need to seek expert assistance in
> http://spywarehammer.com/simplemachi...php?board=10.0,
> http://www.spywarewarrior.com/viewforum.php?f=5,
> http://www.dslreports.com/forum/cleanup,
> http://www.bluetack.co.uk/forums/index.php,
> http://aumha.net/viewforum.php?f=30 or other appropriate forums.**
>
> If these procedures look too complex - and there is no shame in admitting
> this isn't your cup of tea - take the machine to a local, reputable and
> independent (i.e., not BigBoxStoreUSA) computer repair shop.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Client - since 2002
> www.banthecheck.com
>
>
> Denks wrote:
> > I have a windows security alert, telling me my antivirus program AVG Free
> > 8.5 is not found. But it is installed. Any suggestions on how to fix this
> > so it works properly, as before, with no alert? And I dont have to monitor
> > it myself. I've contacted AVG forum, but what they suggested didn't really
> > help. I still have the same problem. The program does work, I just dont
> > like seeing the alert.

>
> .
>

 
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PA Bear [MS MVP]
Guest
Posts: n/a

 
      25-10-2009, 05:35 PM
I asked several questions in a later reply to your post. I need you to
answer them:
http://groups.google.com/group/micro...2118ee358fc5a5

If you don't, I'll just repost the following & leave you on your own:

If you had no anti-virus application installed or the subscription had
expired *when the machine first got infected* and/or your subscription has
since expired and/or the machine's not been kept fully-patched at Windows
Update, don't waste your time with any of the below: Format & reinstall
Windows. A Repair Install will NOT help!

Chances are you will need to seek expert assistance in
http://spywarehammer.com/simplemachi...php?board=10.0,
http://www.spywarewarrior.com/viewforum.php?f=5,
http://www.dslreports.com/forum/cleanup,
http://www.bluetack.co.uk/forums/index.php,
http://aumha.net/viewforum.php?f=30 or other appropriate forums.


Denks wrote:
> Sorry PA Bear. 1. Finished and nothing found,
> 2a same (nothing found).
> 2b N/A I use XP.
> 3 Using Spybot S&D its found
> "Microsoft.WindowsSecurtiyCentre.AntiVirusOver ride (fixed).
> Hope this helps. I still have the warning, after deleting above.
>
> "PA Bear [MS MVP]" wrote:
>> You are seeing the effects of a hijackware infection!
>>
>> NB: If you had no anti-virus application installed or the subscription
>> had
>> expired *when the machine first got infected* and/or your subscription
>> has
>> since expired and/or the machine's not been kept fully-patched at Windows
>> Update, don't waste your time with any of the below: Format & reinstall
>> Windows. A Repair Install will NOT help!
>>
>> Microsoft PCSafety provides home users (only) with no-charge support in
>> dealing with malware infections such as viruses, spyware (including
>> unwanted software), and adware.
>> https://support.microsoft.com/oas/de...prid=7552&st=1
>>
>> Otherwise...
>>
>> 1. See if you can download/run the MSRT manually:
>> http://www.microsoft.com/security/ma...e/default.mspx
>>
>> NB: Run the FULL scan, not the QUICK scan! You may need to download the
>> MSRT on a non-infected machine, then transfer MRT.EXE to the infected
>> machine and rename it to SCAN.EXE before running it.
>>
>> 2a. WinXP => Run the Windows Live Safety Center's 'Protection' scan
>> (only!)
>> in Safe Mode with Networking, if need be:
>> http://onecare.live.com/site/en-us/center/howsafe.htm
>>
>> 2b. Vista or Win7=> Run this scan instead:
>> http://onecare.live.com/site/en-us/center/whatsnew.htm
>>
>> 3. Run a /thorough/ check for hijackware, including posting requested
>> logs
>> in an appropriate forum, not here.
>>
>> Checking for/Help with Hijackware:
>> • http://aumha.net/viewtopic.php?f=30&t=4075
>>
>> • http://mvps.org/winhelp2002/unwanted.htm
>> • http://inetexplorer.mvps.org/tshoot.html
>> • http://www.mvps.org/sramesh2k/Malware_Defence.htm
>> • http://www.elephantboycomputers.com/...moving_Malware
>>
>> **Chances are you will need to seek expert assistance in
>> http://spywarehammer.com/simplemachi...php?board=10.0,
>> http://www.spywarewarrior.com/viewforum.php?f=5,
>> http://www.dslreports.com/forum/cleanup,
>> http://www.bluetack.co.uk/forums/index.php,
>> http://aumha.net/viewforum.php?f=30 or other appropriate forums.**
>>
>> If these procedures look too complex - and there is no shame in admitting
>> this isn't your cup of tea - take the machine to a local, reputable and
>> independent (i.e., not BigBoxStoreUSA) computer repair shop.
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>> www.banthecheck.com
>>
>>
>> Denks wrote:
>>> I have a windows security alert, telling me my antivirus program AVG
>>> Free
>>> 8.5 is not found. But it is installed. Any suggestions on how to fix
>>> this
>>> so it works properly, as before, with no alert? And I dont have to
>>> monitor
>>> it myself. I've contacted AVG forum, but what they suggested didn't
>>> really
>>> help. I still have the same problem. The program does work, I just dont
>>> like seeing the alert.

>>
>> .


 
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