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Compatibility between Norton Antivirus and Windows defender?

 
 
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      27-09-2006, 04:41 PM
My version of Norton anti virus expired yestarday . I have a new disk Norton
2006, when I tried to install it I get errors.
Symantec does not know .
Could it be compatibility problems between those programs?
Thank you

 
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      27-09-2006, 05:49 PM
"Mary" wrote:

> My version of Norton anti virus expired yestarday . I have a new disk Norton
> 2006, when I tried to install it I get errors.
> Symantec does not know .
> Could it be compatibility problems between those programs?
> Thank you
>



Hello !

Obviously Symantec "were very helpful" :-) :-)

I have heard for some kind of incompatibility , I may be wrong but it
doesn't hurt to try , you may wish to uninstall Windows Defender prior to
installing the new Norton . Goto Control Panel -> Add/Remove programs , find
Windows Defender and uninstall . After that manually delete the "Windows
Defender" folder in C:\Program files and reboot

Check your computer for viruses/spyware and any other kind of malware. If
something is found , you'll see link for malware removal instructions.
http://pandaman.my.contact.bg/check.htm

Use Symantec's Norton removal tool to make sure your previous Norton is
correctly removed prior to installing the new one .

Variant (1) auto
http://service1.symantec.com/SUPPORT...&osv=&osv_lvl=

Variant (2) manual
http://service1.symantec.com/SUPPORT...&pkb=tsgeninfo


Reinstall your Norton product now !
If it is not working now , you need to contact Symantec Tech Support because
they are supposed to be more knowledgable than us when talking about Norton .
If they are empty and can't help , just got rid of them , Norton is not a
good program . You may wish to try some other such as ESET NOD32
(www.eset.com)

Regards!

--
Panda_man
Bronze level Contributor
 
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PA Bear
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      28-09-2006, 04:28 AM
Are you running Windows 98, Mary?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Security, Shell/User)

Mary wrote:
> My version of Norton anti virus expired yestarday . I have a new disk
> Norton
> 2006, when I tried to install it I get errors.
> Symantec does not know .
> Could it be compatibility problems between those programs?
> Thank you


 
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PA Bear
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      28-09-2006, 04:28 AM
Please ignore my previous post.

Mary wrote:
> My version of Norton anti virus expired yestarday . I have a new disk
> Norton
> 2006, when I tried to install it I get errors.
> Symantec does not know .
> Could it be compatibility problems between those programs?
> Thank you


 
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=?Utf-8?B?ZXNjb3J0Ym95MDE=?=
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      29-09-2006, 02:46 PM
Hello,Mary I have been a beta tester for 10 years and the promble that you
are having is that one you should not use more then one virus and firewall
product first what you need to do is unstall nortons step one...go to the
control panel an then go to had an remove programs then restart your system
log back online then go to the window update home page scan let it scan for
all your update for what ever window system you are using then install all
those updates it finds then after you do all your updates then install
windows one care an then the window defender that will give you all the
protection you need good luck an i will check back here to see how you made
out

"Mary" wrote:

> My version of Norton anti virus expired yestarday . I have a new disk Norton
> 2006, when I tried to install it I get errors.
> Symantec does not know .
> Could it be compatibility problems between those programs?
> Thank you
>

 
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Charlie Tame
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      30-09-2006, 05:27 AM

"Mary" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> My version of Norton anti virus expired yestarday . I have a new disk
> Norton
> 2006, when I tried to install it I get errors.
> Symantec does not know .
> Could it be compatibility problems between those programs?
> Thank you


Windows defender is still in the Beta testing stage and so should not be
relied upon alone. Norton / Symantec is junk and so is their tech support,
and failed installs of it (and uninstalls) usually wreak havoc. I would not
install a Symantec product on my worst enemy's computer because it cannot
even be relied upon to malfunction in a predictable manner

First thing to do is stop the old Norton from running at startup and then
reboot before trying to uninstall it, it may be too late for that now. Never
attempt to install any Norton product without first removing the old
version, and always back up your other data before the new install. There
should not be a conflict but if both programs try scanning the machine
together it will be very slow and hammer the disk drives. Although Defender
has a scheduling system (Allegedly) last week my 3 systems here all started
scanning at random causing high resource usage and major slowdowns - despite
being set to do no automated scanning at all, so I wound up uninstalling it.
This is acceptable with Beta products and is a risk you take while using it
as the developers try to perfect the technology. What you likely do NOT want
is one system running while trying to install another.

Find the option to run at startup and turn both off and reboot before trying
anything else.


 
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=?Utf-8?B?ZXNjb3J0Ym95MDE=?=
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      02-10-2006, 01:19 AM
i would start with not installing nortons an then second install window live
one care will help with all your needs and work much better with xp plus
window live one care does it all it has window defender build into it an its
virus sofware an keeps you safe from spyware and plus its has a build in
firewall do not keep the two on your system at the same time or you will have
prombles i use nortons for over 10 years this is far better good luck

"escortboy01" wrote:

> Hello,Mary I have been a beta tester for 10 years and the promble that you
> are having is that one you should not use more then one virus and firewall
> product first what you need to do is unstall nortons step one...go to the
> control panel an then go to had an remove programs then restart your system
> log back online then go to the window update home page scan let it scan for
> all your update for what ever window system you are using then install all
> those updates it finds then after you do all your updates then install
> windows one care an then the window defender that will give you all the
> protection you need good luck an i will check back here to see how you made
> out
>
> "Mary" wrote:
>
> > My version of Norton anti virus expired yestarday . I have a new disk Norton
> > 2006, when I tried to install it I get errors.
> > Symantec does not know .
> > Could it be compatibility problems between those programs?
> > Thank you
> >

 
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